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Curious about the status of your UPack shipment as it sets off on its journey? So get rid of uncertainty and take control with UPack Tracking! Our easy-to-use online platform lets you track your shipment’s location easily. Simply enter your unique UPack reference number from your shipping documents. Follow your UPack container’s journey in real-time, from its origin to its final destination within the UPack network, with details on terminals, sorting hubs, and estimated delivery dates provided.

How can I track my UPack shipment’s status?

Tracking your UPack shipment is easy! With just a few simple steps, you can stay updated on the status of your belongings and breathe easy knowing everything is on track. Here’s how you can do it:

  1. Find your tracking number: The UPack Tracking number is unique and is provided to you once your shipment is scheduled. It’s usually sent via email or included in your paperwork.
  2. Enter your tracking number: Head over to our website and locate the tracking section. Type in your UPack tracking number to access real-time updates.
  3. View your shipment status: Click on the “Track” button, and you’ll see the latest information about your shipment’s location and expected delivery time.

UPack Tracking Number

Your UPack Tracking Number is your gateway to staying connected with your shipment. But what exactly is the UPack tracking number? Let’s break it down! A Bill of Lading (BOL) is a contract between you and UPack for the transportation of your household goods. It includes your name, origin, and destination addresses, equipment information, and other vital details about your move. UPack will mail, email, or fax a copy of your BOL before your move, giving you the chance to review and confirm all the details.

Now, where can you find your UPack tracking number? This important number is usually provided to you once your shipment is scheduled. The DOT (Department of Transportation) number for ArcBest II, Inc., DBA U-Pack is 2946400, and the Freight Forwarder (Interstate Operating Authority) number is FF-17300. Remember, U-Pack is not a motor carrier, but they ensure your belongings are handled with the utmost care.

UPack Tracking

What is the usual delivery time frame for UPack?

Curious about how long it takes for UPack to deliver your items? Here’s the scoop:

  1. Load the container: Customers have three business days to load the ReloCube or U-Pack trailer with their belongings. This gives you plenty of time to pack without rushing.
  2. Move the container: Once packed, UPack picks up your container or trailer and transports it to the destination. The typical transit time ranges from 2 to 5 business days, depending on the distance and other factors.

With these flexible options, you can choose the delivery time frame that best suits your schedule and needs. Whether you’re moving across the country or just a few states away, UPack ensures a timely and efficient delivery.

Customer Service

Need a helping hand or have a question about your shipment? The UPack customer service team is here to assist you every step of the way. They’re dedicated to providing top-notch support to ensure your move is as smooth as possible. Here’s how you can reach them:

  • Telephone: Call their customer service line at 844-362-5303 for immediate assistance.
  • Email: Send an email to [email protected] with your questions or concerns.
  • Social Media: Reach out on Facebook or Twitter for quick responses and support.
  • Online Contact Form: Fill out the contact form on their website for a prompt reply.

Customer support center hours:

  • Monday-Friday: 7 a.m.-7 p.m. CST
  • Saturday: 9 a.m.-4 p.m. CST

UPack H.Q, 8401 McClure Drive, Fort Smith, AR 72916

About UPack

U-Pack® offers a unique self-move service designed to simplify your relocation. Here’s how it works: Instead of traditional moving methods, UPack delivers a moving trailer or ReloCube® container directly to your home. You pack it at your own pace, ensuring you have full control over the process. This flexibility not only saves time but also allows you to pack efficiently and potentially save money by using less space.

Once you’ve packed your belongings, UPack arranges for a scheduled drop-off at your new home, apartment, or storage facility. All you need is a safe and legal parking space. You sign for the equipment upon delivery, giving you the freedom to unload at your convenience. If you need assistance with loading, UPack can connect you with experienced crews in your area. After loading, you notify UPack, and they handle the transportation.


UPack Tracking makes managing your move easy. With straightforward tracking, flexible delivery options, and outstanding customer service, UPack ensures that your moving experience is smooth and stress-free. Whether you’re moving across town or the country, UPack has got your back, making sure your belongings arrive safely and on time.