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Track and trace your Hong Kong Post package across Hong Kong and internationally with Hong Kong Post Tracking! This user-friendly online tool allows you to follow your shipment’s journey seamlessly, from the moment it leaves the origin sorting center to your doorstep (domestic deliveries) or international arrival facility (for international deliveries). Simply enter your tracking number and gain valuable insights like its current location, including sorting facilities and customs clearance stages (if applicable). Stay informed about estimated delivery dates throughout the process, ensuring a smooth and transparent experience with Hong Kong Post Tracking.

How do I track my Hong Kong Post Shipments?

Tracking your Hong Kong Post shipments is simple and straightforward. Whether you’re new to shipping or a seasoned pro, you’ll find the process easy. Following steps will give you real-time updates on your parcel’s journey, ensuring peace of mind and keeping you informed. Here’s how you can keep tabs on your packages:

  1. Find your tracking number: Your unique tracking number is provided when you ship a package through Hong Kong Post. You can find it on your shipping receipt or in the confirmation email.
  2. Enter your tracking number: Go to the Hong Kong Post tracking page on their official website. Input your tracking number into the designated field.
  3. Check the status: Hit the “Track” button, and you’ll instantly see the current status of your shipment, including its location and the estimated delivery time.

Hong Kong Post Tracking Number

A HongKong Post tracking number is your gateway to tracking your shipment. This unique identifier allows you to follow your package’s journey from dispatch to delivery. Tracking numbers are essential because they provide real-time updates, ensuring you know exactly where your package is at any moment.

Hong Kong Post tracking numbers come in a distinctive alphanumeric format with 13 characters. These numbers begin and end with two letters, enclosing nine digits in between (e.g., RB123456789HK). Additionally, some Hong Kong Post tracking numbers have 14 characters. You can find this number on your shipping receipt or in the email confirmation sent by Hong Kong Post. Keep this number handy for easy tracking and updates.

Hong Kong Post Tracking

How much time does Hong Kong Post typically need to deliver a package?

Hong Kong is one of the most developed logistics hubs globally, with direct flights to major cities every day. This advantage ensures that small packets from Hong Kong can be delivered quickly and efficiently. Here are some estimated delivery times to key regions:

Asia Countries:

  • 3 – 7 working days (e.g., South Korea: 6 days)

England and Ireland:

  • 3 – 10 working days

United States, Canada, and Australia:

  • 5 – 12 working days

Western European countries:

  • 7 – 21 working days

Customer Service

Hong Kong Post is committed to providing exceptional customer service. If you have any questions or need assistance, their friendly support team is ready to help. The Hong Kong Post customer service team is dedicated to ensuring your shipping experience is smooth and hassle-free. Here’s how you can reach them:

  • Address: Hongkong Post, Hongkong Post Building, 8 Wang Kee Street, Kowloon Bay, Kowloon
  • General Enquiry: Tel: (852) 2921 2222
  • Fax: (852) 2868 0094
  • Email: [email protected]

About Hong Kong Post

Hong Kong Post, a dedicated postal service based in China, offers customers the flexibility and convenience to send parcels or ePackets worldwide. Established in 1841, it was initially known as the “Post Office” or the “Postal Department” until 1997 and the handover of Hong Kong.

Today, Hong Kong Post covers over 220 countries and regions, demonstrating its comprehensive reach. Committed to providing reliable, convenient, and value-for-money services, Hong Kong Post offers both tracked and untracked shipping options. This makes it an ideal choice for e-commerce businesses, including giants like Tmall, Alibaba, and DC Fever.


Hong Kong Post Tracking is an invaluable tool for anyone sending or receiving packages through Hong Kong Post. With its user-friendly system, you can effortlessly monitor your shipments and ensure they arrive safely and on time. From domestic deliveries to international shipments, Hong Kong Post offers a range of services to meet your needs. And with excellent customer support, you can rest assured that help is always available.