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Ever find yourself uncertain about the progress of your LATAM Cargo shipment? Relax, because LATAM Cargo Tracking gives you control! Our intuitive online platform, accessible from our website, allows you to take charge as your air cargo investigator. No more waiting on hold or navigating through endless calls for updates. Simply enter your unique Air Waybill (AWB) number into the provided section. Witness your shipment’s journey unfold visually in real-time, effortlessly tracking its route from origin to final destination within the LATAM Cargo network. Gain crucial insights into current locations such as airports, sorting facilities, and estimated delivery dates.

How do I check the status of my LATAM Cargo Shipment?

Tracking your LATAM Cargo shipment is easy. Whether you’re sending a precious gift or important business documents, it’s essential to know where your package is. Here’s a quick guide on how to check the status of your LATAM Cargo shipment:

  1. Find your tracking number: This unique code is provided at the time of shipment. Look for it on your shipping receipt or in the confirmation email.
  2. Enter your tracking number: Head over to the LATAM Cargo Tracking page on our website.
  3. Check your shipment status: Input your LATAM Cargo tracking number into the search field and click on “Track.”

You’ll get detailed information about your shipment’s journey, from its departure to its current location and expected delivery time.

LATAM Cargo Tracking Number

The LATAM Cargo tracking number is a unique identifier used to track the status and location of your shipment throughout its journey. The LATAM Cargo Tracking number, also known as the Air Waybill (AWB) number, is crucial for monitoring your cargo in real-time. By entering the LATAM Cargo Tracking number into our website, you can access detailed information about your shipment’s progress, including its current location, transit points, and estimated delivery time.

You can find the LATAM Cargo tracking number on the shipping documentation, invoice, receipt, or confirmation email provided at the time of booking your shipment. The LATAM Cargo tracking number, commonly referred to as the AWB number, typically consists of an 11 or 12-digit code. The first three or four digits represent the airline code, which has the prefix MAWB or SO, followed by an eight-digit serial number.

LATAM Cargo Tracking

What is the usual time for LATAM Cargo to complete deliveries?

The usual time for LATAM Cargo to complete deliveries can vary depending on the origin and destination of the shipment. Typically, international deliveries can take between 3 to 7 business days, while domestic shipments within the same country may take around 1 to 3 business days.

However, actual delivery times may vary based on factors such as customs clearance, weather conditions, and other logistical considerations. For the most accurate delivery estimates, it’s best to check with LATAM Cargo directly or use our tracking system to monitor the progress of your specific shipment.

Customer Service

Need assistance or have questions? LATAM Cargo’s customer service team is here to help! They are dedicated to providing top-notch support, ensuring your experience is smooth and hassle-free. For other countries and regions, you can find detailed contact information on LATAM Cargo’s website. Here’s how you can reach them:


  • Phone: (+56) 600 300 5000
  • Email: [email protected]
  • Hours: Mon – Fri 8:30 am to 6:00 pm / Sat 8:30 am to 3:00 pm



  • Phone: (+51) 141 182 00
  • Email: [email protected]
  • Hours: Mon – Fri 8:30 am to 6:00 pm / Sat 8:30 am to 3:00 pm

Brazil (Domestic):

Brazil (International):

  • Phone: 0300 788 2272 / (+55) 11 2828 4305
  • Email: [email protected]
  • Hours: Mon – Fri 8:30 am to 6:00 pm


  • Phone: (+57) 1 800 093 1111 / (+57) 1 390 5858
  • Email: [email protected]
  • Hours: Mon – Fri 8:30 am to 6:00 pm / Sat and Holidays 9:00 am to 5:30 pm

USA (Miami):

  • Phone: (+1) 800 735 2445
  • Email: [email protected]
  • Hours: Mon – Fri 8:00 am to 6:00 pm / Sun 8:00 am to 5:00 pm

USA (Los Angeles):

  • Phone: (+1) 800 733 3975
  • Email: [email protected]
  • Hours: Mon – Fri 8:00 am to 6:00 pm / Sun 8:00 am to 5:00 pm

USA (New York):

  • Phone: (+1) 800 733 2445
  • Email: [email protected]
  • Hours: Mon-Sat 8:00 am to 6:00 pm / Sun 8:00 am to 5:00 pm

About LATAM Cargo

LATAM Cargo Chile, originally known as LAN Cargo S.A., is the dedicated freight division of the LATAM Airlines Group, headquartered in Santiago, Chile. This vibrant airline traces its roots back to May 22, 1970, following the separation of LAN-Chile’s cargo and passenger segments. Over the years, LATAM Cargo has built on the strong cargo foundations laid by LAN-Chile, Ladeco, and Fast Air Carrier, experiencing significant growth through the acquisition of new aircraft and expanding its reach across Latin America, including Chile, Peru, Ecuador, Argentina, and Colombia.

In a major rebranding move in 2016, LAN Cargo adopted the name LATAM Cargo Chile, reflecting its integration into the broader LATAM Airlines Group post the merger of LAN Airlines with TAM Linhas Aéreas. This rebranding has allowed LATAM Cargo to present a unified identity and streamlined operations. The airline adapted swiftly to the global challenges posed by the COVID-19 pandemic, flying additional ad-hoc routes, particularly from May 2020 onwards.

Today, LATAM Cargo remains a vital connector for cargo across South America, Europe, and North America. Operating mainly from Miami International Airport and Arturo Merino Benítez International Airport, it ensures seamless logistics solutions. Alongside LATAM Cargo Brasil and LATAM Cargo Colombia, it continues to play a crucial role in both regional and international logistics, offering comprehensive and reliable shipping services.


LATAM Cargo Tracking is your go-to tool for keeping tabs on your shipments. With an easy-to-use tracking system, reliable delivery times, and excellent customer service, LATAM Cargo ensures your packages reach their destinations smoothly. Whether you’re shipping domestically or internationally, LATAM Cargo provides the transparency and support you need for a worry-free experience.