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Track your AuExpress package from China to Australia with ease using AuExpress Tracking! Our user-friendly online tool allows you to follow your shipment’s adventure in real-time, from the moment it leaves the origin warehouse to your doorstep. Simply enter your tracking number and gain valuable insights, like its location, including depots and potential delays. Stay informed about estimated delivery dates and receive notifications when your package reaches key milestones, ensuring a smooth delivery experience with AuExpress Tracking.

How do I track my AuExpress shipment?

Tracking your AuExpress shipments is easy, and staying in the loop about your package’s journey is as easy as pie! Whether you’re eagerly awaiting a special delivery or keeping tabs on important shipments, they’ve got you covered every step of the way. To track your AuExpress shipments, simply follow these simple steps:

  • Find your tracking number: Locate the AuExpress tracking number provided by AuExpress when you place your order. It’s usually included in your order confirmation email or shipping notification.
  • Enter your tracking number: Head over to our website and navigate to the tracking section. Enter your AuExpress tracking number into the designated tracking tool.
  • Track your package: The real-time tracking updates roll in! From pick-up to delivery, you’ll receive regular updates on your package’s whereabouts and expected delivery time.

AuExpressTracking Number

The AuExpress tracking number is like your package’s unique identification code, allowing you to monitor its journey from the moment it’s shipped until it reaches your doorstep. The AuExpress Tracking Number alphanumeric code enables you to access detailed information about its whereabouts and transit status. With the AuExpress tracking number in hand, you can effortlessly stay informed about your package’s progress and estimated delivery time, giving you relaxation throughout the shipping process.

When it comes to AuExpress tracking numbers, they come in two distinct formats to accommodate different shipping scenarios. The first format consists of a 13-digit number, such as 6234359456578 or 3457569876768, providing a straightforward numerical code for tracking purposes. Alternatively, some AuExpress tracking numbers follow a combination of two letters followed by 12 digits, with the two letters typically representing a specific shipping carrier or service provider. For example, AuExpress tracking numbers like ZH34547345467 or ZZ04745608755 adhere to this format, making it easy to identify and trace your parcel’s journey with AuExpress.

AuExpress Tracking

What is the usual delivery time for a package with AuExpress?

AuExpress understands that time is of the essence when it comes to package delivery. That’s why they offer a range of exclusive routes and delivery options to suit your needs. Whether you’re shipping within Australia or across the globe, here’s what you can expect in terms of delivery times:

  • Australia to Hong Kong: Delivery typically takes between 3 to 10 working days. This route collaborates with Cathay Pacific Airways and Hong Kong Cargo Airlines, offering one flight per week. It includes RACA security inspection and sorting, along with same-day customs clearance and delivery.
  • Australia to Taiwan: Expect your package to arrive within 2 to 4 working days. This route partners with China Airlines and Black Cat Delivery Service, featuring two flights per week. It involves RACA security checks, as well as same-day customs clearance and delivery.
  • Australia to New Zealand: Delivery usually occurs within 4 to 6 working days. This route offers a simple, reliable, and affordable service, covering major cities in New Zealand.
  • China to Hong Kong: Enjoy overnight delivery for shipments from China to Hong Kong. This route provides full coverage of Hong Kong, priority customs processes, and automatic tracking status notifications.
  • China to New Zealand: Timely delivery is ensured with direct flights from Guangzhou to airports in New Zealand cities. This route offers competitive pricing and utilizes advanced air transportation management systems, such as GPS status tracking, to ensure prompt delivery.

Customer Service

At AuExpress, they’re dedicated to providing top-notch customer service to ensure your shipping experience is smooth and hassle-free. Whether you have inquiries about your shipments, need assistance with their services, or want to explore partnership opportunities, their friendly and knowledgeable team is here to help. You can reach out to them via phone or email, and they’ll be happy to assist you promptly. Here are some contact details and business information to make it easy for you to get in touch with them:

  • Telephone: If you’re in Australia, you can reach them at 1300 079 988. For their customers in China, please dial 4008 000 361.
  • Email Contacts: For sales inquiries, you can email them at [email protected]. If you have questions about tracking your shipments, please contact them at [email protected]. For cooperation opportunities, reach out to them at [email protected]. And if you’re interested in their third-party logistics (3PL) services, you can email them at [email protected].
  • Address: Their Sydney headquarters are located at 42 Boorea Street, Lidcombe, NSW 2141. They also have a branch in Melbourne at 189-199 Browns Road, Noble Park North, VIC 3174.
  • Business Hours: Their business hours are from Monday to Friday, 9:00 AM to 5:00 p.m.

About AuExpress

Established in 1998 in Guangzhou, Auexpress Group is a key player in the China-Australia logistics sector. Since expanding to Australia in 2008, the company has grown its global network, with offices in China, Australia, and Southeast Asia. By partnering with top transport agents worldwide, Auexpress has become one of the leading logistics providers. With experienced teams and ample transportation resources, Auexpress offers various services, including express deliveries and cargo handling. They hold prestigious accreditations like being a Regulated Air Cargo Agent (RACA) and a Customs Supervised Warehouse Agent (77G) and are a member of the International Air Transport Association (IATA), highlighting their commitment to quality and compliance.

Based in Sydney, Auexpress also has branches in Melbourne and Guangzhou. With over 400 employees and offices across China, Australia, and Southeast Asia, they have a strong logistics network. Collaborating with more than 20 global transport agents, Auexpress offers a wide range of services, including express delivery and international freight forwarding. Their customized logistics solutions cater to the unique needs of clients, ensuring efficient and reliable service.


AuExpress is committed to providing reliable tracking, efficient delivery services, and exceptional customer support. With the AuExpress tracking system, you can stay updated on the status of your shipments every step of the way. Whether you’re shipping locally or internationally, you can trust AuExpress to deliver your packages safely and on time. Plus, their dedicated customer service team is always available to assist you with any questions or concerns you may have. With its extensive network, convenient contact options, and dedication to customer satisfaction, AuExpress is your trusted partner for all your shipping needs.