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Keep tabs on your Nova Poshta delivery within Ukraine or across borders with Nova Poshta Tracking! Our user-friendly online tool allows you to follow your package’s journey seamlessly, from pick-up at the origin to its final destination. Simply enter your tracking number and gain valuable insights like its location, including sorting centers, customs clearance, and estimated delivery dates. Stay informed about any potential delays and receive notifications when your package reaches key milestones, ensuring a smooth delivery experience with Nova Poshta.

How can I keep track of my Nova Poshta shipments?

Tracking your Nova Poshta shipments is easy, ensuring you’re always in the loop about the whereabouts of your packages. Whether you’re eagerly awaiting delivery or just curious about its journey, Nova Poshta’s tracking system provides you with all the information you need in real-time. Here’s a step-by-step guide on how to keep track of your Nova Poshta shipments:

  • Find your tracking number: The first step is to locate your unique Nova Poshta tracking number, which is typically provided to you by the sender or included in your shipping confirmation email.
  • Enter your tracking number: Once you’ve found your Nova Poshta tracking number, visit our website. Navigate to the tracking section and enter your tracking number into the designated field.
  • Track your shipment: After entering your Nova Poshta tracking number, simply click on the “Track” button to initiate the tracking process. Within seconds, you’ll be provided with up-to-date information about your package’s current location, transit status, and expected delivery date.

Nova Poshta Tracking Number

A Nova Poshta tracking number is a unique identifier assigned to each shipment, allowing customers to monitor the progress of their packages as they move through the delivery process. This alphanumeric code enables Nova Poshta’s tracking system to accurately trace its journey from origin to destination. With the tracking number, customers can access real-time updates on their shipment’s status, including its current location, transit history, and expected delivery date. This transparency empowers customers with the information they need to stay informed and plan accordingly.

To locate your Nova Poshta tracking number, you can refer to your shipping confirmation email or receipt provided by the sender. Alternatively, if you’re the sender, you can find the tracking number on the shipping label affixed to your package. Nova Poshta tracking numbers are typically 13 digits long and follow a specific format, such as “NP987654321UA.” The tracking number consists of a combination of letters and numbers, with “NP” serving as the prefix followed by a unique numerical code and a two-letter suffix denoting the destination country code, such as “UA” for Ukraine.

Nova Poshta Tracking

How long does Nova Poshta take to deliver?

Nova Poshta Global prides itself on fast delivery times, ensuring that your packages reach their destination promptly. Most international deliveries take approximately 14 days, while online shopping deliveries within Ukraine can take up to 8 days. In Nova Poshta Global’s international warehouses in Europe and the USA, the logistics process is streamlined, allowing for quicker and more efficient delivery.

Customer Service

Need help? Nova Poshta’s customer service team is just a call or email away. Whether you have questions about your shipment or need assistance with tracking, their friendly representatives are here to assist you every step of the way. Here’s how you can get in touch:

Nova Poshta’s knowledgeable representatives are available during business hours to provide you with efficient and effective solutions tailored to your needs. Don’t hesitate to reach out to them with any questions or feedback; they’re here to assist you every step of the way.

About Nova Poshta

Nova Poshta is a private postal and courier company in Ukraine that provides delivery services to individuals and businesses. It was started in 2001 by Volodymyr Popereshnyuk and Vyacheslav Klymov. Initially, Nova Poshta was created to make delivering products in Ukraine faster and easier. With just 7 people and $7000, they began operating when there wasn’t much delivery service available. Packages were transported by train and minibus drivers, though safety wasn’t guaranteed.

By 2009, Nova Poshta had become the top delivery company in Ukraine, continuously improving services like logistics and sorting. As e-commerce grew, Nova Poshta partnered with many platforms for goods delivery, becoming a player in business-to-consumer (B2C) delivery. It expanded to Georgia and Moldova, and in 2015, it ventured into the international market. Nova Poshta has over 8700 branches and 8500 automatic terminals nationwide. Major warehouses are in Lviv, Kyiv, Khmelnytsky, Dnipro, and Kharkiv, with one-third of the sorting centers automated.

In 2020, Nova Poshta delivered 327 million parcels to over 14 million users. In 2021, it began testing drone deliveries. With over 32,000 employees, Nova Poshta is one of the largest employers in Ukraine, offering various logistics solutions to customers.


Nova Poshta is dedicated to providing reliable tracking, efficient delivery services, and exceptional customer support. With the user-friendly Nova Poshta tracking system, you can easily monitor the status of your shipments every step of the way. Whether you’re shipping domestically or internationally, they ensure fast delivery times and convenient options so your packages reach their destination on time.

Furthermore, their commitment to customer service means that you can always count on them for assistance with any inquiries or concerns you may have. Their knowledgeable team is available to provide personalized support and address any issues to ensure your shipping experience is hassle-free.