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Unveil the journey of your CDEK package across Russia and the CIS with CDEK Tracking! This user-friendly online tool allows you to follow your shipment’s adventure in real-time, from origin to final destination. Simply enter your tracking number and gain valuable insights like its location, including sorting facilities, customs clearance, and estimated delivery dates. Stay informed throughout the delivery process with CDEK Express Tracking, ensuring a smooth and transparent experience for your domestic and international shipments within their coverage area.

How can I monitor my CDEK Express shipments?

Keeping track of your CDEK Express shipments is easy and convenient. Whether you’re eagerly awaiting a special delivery or just want to stay updated on your package’s whereabouts, CDEK has got you covered every step of the way. Here are the steps to get started:

  • Find your tracking number: Check your email for the order confirmation or any shipping notifications. Your CDEK tracking number is usually included in these messages.
  • Enter your tracking number: Once you’ve located your CDEK tracking number, hop onto the website. There should be a designated area where you can input your tracking number.
  • Get real-time updates: After entering your tracking number, you’ll have access to real-time updates on your shipment’s progress. You’ll be able to see where your package is currently located and get an estimated delivery date.

CDEK Tracking Number

The CDEK tracking number is like a secret code that unlocks the whereabouts of your package within the CDEK Express delivery network. It’s a unique alphanumeric identifier assigned to each shipment, allowing you to monitor its journey from the moment it’s picked up to its final destination. CDEK tracking number offers real-time updates on the status and location of your package as it moves through various checkpoints along the way. With this invaluable code in hand, you can stay informed and track your package’s progress with ease.

Now, you might be wondering where to find this tracking number. The CDEK tracking number is typically provided to you upon booking your shipment or included in your shipping confirmation email. It can also be found on your receipt or invoice if you’re shipping from a physical location. The format of the CDEK tracking number usually consists of a combination of letters and numbers, such as “RU123456789CN.”

CDEK Tracking

How much time does CDEK Express typically need to deliver a package?

CDEK Express typically estimates that packages will take 5 or more days to reach their destination. However, the actual delivery time can vary based on several factors, including the package’s origin, destination, and the type of service selected. While some shipments may indeed arrive within the estimated 5 day window, others may take longer to reach their destination. In reality, it’s not uncommon for delivery times to range from 12 to 25 days, depending on various circumstances. Factors such as distance, transportation routes, customs clearance processes, and any potential delays along the way can all contribute to the overall delivery timeline.

Customer Service

When it comes to customer service, CDEK goes above and beyond to ensure your needs are met. Here’s how you can reach out for assistance:

  • Phone Support: Need to speak with a representative? Give them a call at +7(495)009-04-05.
  • Email Assistance: For inquiries or support via email, reach out to them at [email protected].
  • Registered Office: CDEK’s headquarters is based in Novosibirsk, Russia, at the following address: Novosibirsk, Kryoshchekovskaya, 15, Building 5.

Additionally, CDEK has offices in other strategic locations, like Moscow and Shanghai, ensuring comprehensive support for customers worldwide. With multiple contact options and a dedicated team, CDEK is committed to providing top-notch customer service at every turn.

About CDEK Express

CDEK is a company started by Vyacheslav Piksaev and Leonid Goldort. They focus on delivering packages and papers quickly in Russia and globally. They began in 2000 in Novosibirsk, Russia, to help a website deliver its items. Even though the website closed, Cdek kept going, delivering packages locally and worldwide.

They deliver to over 34,000 places in Russia and 250 countries worldwide, including the US, Europe, and Asia. With more than 1400 offices and 5000 vehicles, they have over 6,000 couriers making deliveries. Their main sorting centers are in Russia’s Moscow, St. Petersburg, Yekaterinburg, and Novosibirsk, where their main office is located.

Cdek stands for “Delivery Service Express Courier.” They started by delivering quickly in Siberia and then expanded across Russia. They opened offices in Kazakhstan in 2012 and later in China, Belarus, Kyrgyzstan, and Armenia. Since 2018, they’ve expanded to South Korea, the US, and the United Arab Emirates, among others.

Cdek is a top courier and logistics company in Russia, with 14 offices abroad. They offer fast delivery and also help with storage and packaging. They even help customers get items from international websites by shipping them to Cdek warehouses in nine countries. From there, Cdek delivers to customers’ homes. They can deliver items from the US, Germany, Italy, Thailand, Poland, Spain, the UK, Portugal, France, Turkey, Finland, and the United Arab Emirates.


CDEK Express offers a seamless tracking experience, reliable delivery services, and exceptional customer support. With a user-friendly CDEK tracking system, you can easily monitor your shipments every step of the way. Plus, their commitment to timely delivery ensures your packages reach their destination efficiently. Should you ever need assistance, their responsive customer service team is just a phone call or email away, ready to address any questions or concerns you may have.