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Track your 2GO packages and shipments across the Philippines with ease using 2GO Tracking! Our user-friendly online tool allows you to follow your cargo’s journey in real-time, whether it’s a parcel, document, or even money remittance. Simply enter your Air Waybill (AWB) or Control Number and gain valuable insights like its current location, including sorting facilities and estimated delivery dates. Stay informed about any potential delays and receive notifications when your shipment reaches key milestones, ensuring a smooth and transparent delivery experience with 2GO.

How can I track the status of my 2GO shipment?

When you’re eagerly awaiting delivery, tracking your 2GO shipment is key to staying in the loop. It’s easy to keep tabs on your package’s whereabouts every step of the way. Here’s how you can easily track the status of your 2GO shipment:

  • Find your tracking number: The 2GO tracking number is a unique identifier assigned to your package. You can typically find it on your shipping confirmation email or receipt.
  • Enter your tracking number: Head over to the website to enter your 2GO tracking number into the designated field.
  • Track your shipment: After clicking “Track,” you’ll be directed to a page displaying the current status of your shipment. Here, you can see details such as the package’s location, transit history, and estimated delivery date.

2GO Tracking Number

A 2GO tracking number serves as a unique identifier assigned to each package or shipment, allowing both senders and recipients to monitor its journey from origin to destination. This alphanumeric code acts as a digital fingerprint for your parcel, enabling you to track its progress and stay updated on its whereabouts in real time. With this tracking number, you gain access to valuable information such as the package’s current location, transit history, and expected delivery date. This system enhances transparency and provides reassurance by offering visibility into the shipping process.

To locate your 2GO tracking number, check your shipping confirmation email or receipt provided by the sender. Typically, the tracking number is prominently displayed on these documents for easy reference. A 2GO tracking number consists of nine characters, each serving a specific purpose in identifying and tracing your package. It begins with two letters, which may indicate the type of shipment or the origin of the package. Following the letters are seven numbers, which act as a unique identifier for your specific shipment.

2GO Tracking

How long does it usually take for a package to be delivered by 2GO?

The delivery times for packages handled by 2GO can vary depending on several factors, including the destination and the time the order was placed. Generally, you can anticipate different delivery timelines based on the service chosen. For same-day delivery within the Philippines, 2GO typically aims to have your package delivered within a span of two hours from the time of dispatch. Alternatively, if you opt for next-day delivery, you can expect your package to arrive within one day after placing your order.

However, it’s important to note that delivery times may differ for shipments outside the Philippines, as they are subject to the policies and procedures of the sending company. In such cases, the sending company will determine the delivery timeline for your package. To ensure timely delivery and avoid any uncertainties, it’s advisable to check with the sending company for specific details regarding the estimated delivery time for international shipments handled by 2GO.

Customer Service

2GO prides itself on offering excellent customer service to address your needs quickly and effectively. Their team is dedicated to providing personalized assistance and resolving any questions or concerns you might have about their services. Whether you’re tracking a package, managing your account, or just having general questions, their friendly representatives are ready to help.

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About 2GO

2GO traces its roots back to the acquisition of Negros Navigation Co., Inc. (Nenaco), a venerable domestic shipping company in the Philippines, by 2GO Group, Inc. in December 2010. Nenaco, established in 1932, was renowned for its commitment to transporting passengers and cargo across the Philippines. Over the decades, Nenaco has pioneered numerous initiatives to enhance the quality of shipping services to international standards.

With over a century of collective experience, 2GO leverages unparalleled local knowledge and a steadfast dedication to punctual cargo and information delivery. The ethos revolves around providing simplified solutions to even the most intricate requirements. By amalgamating flexibility, expertise, and a comprehensive array of services, 2GO caters to customers’ diverse needs. The focus spans four key service areas: delivery and transport, specialized services, tracking and customer support, and supply chain solutions.


2GO offers a comprehensive solution for all your shipping needs, from efficient 2GO to reliable delivery services and excellent customer support. With an easy-to-use 2GO tracking system, you can stay updated on the status of your shipment every step of the way, providing assurance. Whether opting for same-day or next-day delivery, 2GO ensures prompt and timely service to meet your expectations. And with their dedicated customer service team always ready to assist, you can rest assured that any questions or concerns will be addressed promptly and professionally.