WSL Tracking

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Whether you are waiting for a shipment of broadloom carpet to arrive at a warehouse or tracking a container crossing the ocean, uncertainty can cause project delays and increased costs. Our WSL tracking tool removes the guesswork by providing a direct link to your order’s status.

From high-density warehousing updates to vessel schedules, we give you the information you need to keep your projects on time. Enter your Order ID or Container Number below to see exactly where your goods are right now.

What is WSL Tracking?

WSL tracking is a service designed to monitor the diverse operations of WSL Services, covering both floor covering logistics and ocean shipping. This dual-purpose system allows customers to track inventory stored in high-density racking facilities as well as cargo moving across the Pacific on Westwood vessels. Our WSL tracking tool provides real-time visibility into these complex supply chains. For ocean freight, it offers detailed data on container event history and vessel schedules.

WSL Tracking

WSL Tracking Number

To find your shipment, you need the specific identifier assigned to your order type. Because WSL handles both shipping and warehousing, the required number depends on your service:

  • Ocean Freight: Uses a Container Number, Booking Number, or Bill of Lading (BL) #.
  • Warehousing & Orders: Uses an Order ID combined with your Billing Email address.

WSL Tracking Number Formats

Identifying the correct format is key to getting accurate results on our tracking tool. Here is how to spot the right number for your specific WSL tracking inquiry:

  • Order ID: A unique code found on your confirmation email or warehouse receipt.
  • Container Number: Standard 4-letter owner code followed by 7 digits.
  • Bill of Lading: The alphanumeric code on your shipping manifest.

How to Use Our Tracking Tool?

We have made it simple to track both local warehouse orders and international cargo. Follow these steps on our tracking tool to get the latest updates:

  1. Identify Service: Determine if you are tracking “Ocean Freight” or a “Warehouse Order.”
  2. Enter Details:
    • For Ocean: Enter the Container, Booking, or BL number.
    • For Warehouse: Enter your Order ID and Billing Email.
  3. Click “Track”: Hit the button to retrieve status details like Import Availability or Order Status.

WSL Shipment Journey and Status Meanings

As your order moves through the WSL network, the status updates to show its progress. Here is what the messages on our tool typically mean:

StatusWhat It Means
Order ReceivedThe warehouse has received your order details.
In Transit (Ocean)The vessel carrying your container is currently at sea.
Import AvailabilityThe cargo has arrived and is available for pickup or transfer.
Export EnquiriesStatus regarding bookings for outbound shipments.
Ready for PickupWarehouse items have been prepped and are ready for collection.

About WSL Services

WSL Services provides comprehensive solutions specifically tailored for the floor covering industry and transpacific trade. With headquarters in Kent, Washington, they operate a vast network that includes 15 service locations equipped with specialized machinery, such as broadloom carpet cutting machines and high-density racking systems.

Beyond warehousing, WSL is a logistics powerhouse. They offer customized logistics assets based in Dalton, Georgia, and maintain a global network for air, sea, and land freight. They also serve as a “one-stop shop” for installation supplies, stocking major brands like MAPEI and Sika to support flooring professionals across the Western United States.

WSL Servicesโ€™ Portfolio

Our tracking tool supports the wide range of services WSL provides. We help you keep tabs on inventory and shipments across these sectors:

  • Ocean Freight: Transpacific container shipping via Westwood Shipping Lines.
  • Specialized Warehousing: Storage and processing for carpets and flooring.
  • Installation Supplies: Distribution of tools, adhesives, and accessories.
  • Custom Logistics: Air, sea, and land freight solutions.

WSL Delivery Times

Delivery times shown in WSL tracking results vary by service type. Ocean freight follows vessel schedules, while local deliveries depend on stock location:

  • Ocean Freight: Dependent on transpacific vessel schedules and port congestion.
  • Warehouse Orders: Often ready quickly, depending on stock availability at the specific service center.
  • Trucking: Transit times vary based on the distance from hubs like Kent, WA or Dalton, GA.

WSL Service Coverage

WSL operates major service centers across the Pacific Northwest and Western US. Our tool tracks orders at these key locations:

  • Washington: HQ in Kent.
  • Oregon: Service center in Portland.
  • California: Operations in Union City.
  • Mountain West: Locations in Billings, MT and Boise/Meridian, ID.

Solving Common Tracking Issues

If you can’t find your order, it is usually a data entry error. Try these fixes on our tracking tool:

  • Check Email: For warehouse orders, ensure you use the exact Billing Email associated with the order.
  • Verify Type: Make sure you aren’t entering an Order ID into the Ocean Freight search field.
  • Multi-Search: You can track up to 10 numbers at a time, but ensure they are separated correctly.

Customer Support for Shippers

If you can’t find your order with our WSL tracking tool, the support team at your local branch can help. Contact the specific location handling your goods:

  • Kent, WA (HQ): 253-872-0797
  • Portland, OR: 503-289-3550
  • Union City, CA: 510-783-4584
  • Billings, MT: 406-500-2008
  • Boise, ID: 208-377-9338

Frequently Asked Questions (FAQs)

You must use the “Warehousing & Order Tracking” method by entering your Order ID and Billing Email address.

Fuel surcharges are updated weekly on Mondays at 2:30 PM PST. If Monday is a holiday, they update on Tuesday at 2:00 PM PST.

Yes, the WSL tracking portal supports multi-search capability for up to 10 numbers at a time.

They stock installation supplies from major brands like MAPEI, SCHONOX, and Sika.

WSL Services is headquartered at 7812 S 186th Place, Kent, WA 98032.

Conclusion

WSL tracking provides the essential visibility needed to manage your inventory and shipments with confidence. Our WSL Services tracking tool simplifies access to these vital logistics updates, giving you a clear view of your order’s status whether it is in a warehouse or on a ship. Stay informed every step of the way. Enter your Order ID or Container Number in our tracking tool now to see your current status!