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Trying to locate your Prime Logistics shipment? Our Prime Logistics tracking tool helps simplify freight tracking by offering real-time updates as your cargo moves through air and sea transport channels. You can follow the complete shipment journey easily, whether it’s exports leaving Chile or imports arriving through major ports. Our Prime Logistics tracking tool enables you to track your cargo from origin to critical delivery milestones using a reference number. Enter your tracking number to instantly see the latest shipment status.

What is Prime Logistics Tracking?

Prime Logistics Tracking refers to the shipment monitoring service provided by Prime Logistics Chile, accessible via their dedicated online portal. Our tracking tool provides crucial visibility for international air, sea, and ground freight, allowing clients to verify the status of their operations using internal reference codes. The system tracks the cargo from the initial booking phase (“Por Embarcar”) through the international transit leg and final delivery or document handover.

The Tool offers detailed event updates such as “Shipped,” “Documents Delivered,” and “Received by Client.” By entering your unique Operation Number or Prime Reference in our tracking tool, users can access granular data including the origin, destination, and commodity details.

Prime Logistics Tracking Number

To access your shipment data, you need the specific reference code associated with your freight operation. Our Prime Logistics tracking tool relies on these standard identifiers used in their network:

Operation Number: The primary internal code assigned to your specific logistics operation by Prime Logistics.
Prime Reference: A secondary reference number often provided on your booking confirmation or invoice.
R.U.T. (Rol Único Tributario): Clients can sometimes track operations associated with their specific Chilean tax identification number.

Prime Logistics Tracking Number Formats

Identifying the correct format is essential for getting accurate results with our tracking tool. Prime Logistics tracking numbers typically follow specific patterns:

Standard Format: An alphanumeric string unique to the shipment file (e.g., PL-12345 or a simple numeric sequence like 2023001).
RUT Format: The standard Chilean tax ID format (e.g., 76.123.456-K) can also be used to filter operations in their system.

How to Use Our Prime Logistics Tracking Tool?

We have made it simple to monitor your Chilean freight operations. Follow these steps to check your status using our tracking tool:

Locate Number: Find the Operation Number or Prime Reference on your booking confirmation, Bill of Lading, or invoice.
Enter Details: Type the full code into the search field of our tracking tool.
Click “Track”: Hit the button to retrieve the latest status, transport type, and delivery confirmation.

Shipment Journey and Status Meanings

As your cargo moves through the Prime Logistics network, the status updates to reflect its journey. Here is what the standard messages on our tracking tool typically mean:

Status	What It Means
To Be Shipped	The cargo is booked and waiting at the origin port or airport to be loaded onto the vessel or aircraft.
Shipped / On Board	The goods have been successfully loaded onto the transport vehicle and are currently in international transit.
Documents Delivered	The necessary shipping documents (like the Bill of Lading) have been handed over to the client for customs purposes.
Received by Client	The cargo has been successfully delivered to the consignee or collected from the port/airport.
Not Specified	The operation is currently in a preliminary stage or data is pending update from the carrier.

About Prime Logistics

Prime Logistics is a Chilean freight forwarding and logistics company headquartered in the Conchalí district of Santiago. They specialize in providing integral services for foreign trade, managing the complexities of Air, Ocean, and Ground transportation for a diverse range of industries.

With a focus on personalized service, Prime Logistics handles everything from general cargo to specialized shipments, including refrigerated perishables and dangerous goods (IMO), ensuring compliance with IATA and DGAC regulations.

The company distinguishes itself through its comprehensive approach to supply chain management, offering value-added services such as customs agency coordination, cargo insurance, and storage.

Prime Logistics Service Portfolio

Our tracking tool supports the diverse range of logistics solutions Prime Logistics offers. We help you monitor shipments across these key service categories:

Ocean Freight: Comprehensive sea transport solutions for imports and exports. Offers both FCL (Full Container Load) and LCL (Less than Container Load) options with consolidation services.
Air Freight: Fast and efficient air transport for time-sensitive cargo. Includes handling of general cargo, perishables, and hazardous materials with airport-to-airport service.
Ground Transportation: Domestic and international trucking services. Connects ports and airports to industrial zones and offers cross-border transport to neighboring countries.
Customs Agency: Expert management of import and export documentation. Ensures compliance with Chilean customs regulations to prevent delays at the border.
Project Cargo: Specialized logistics for oversized or heavy machinery. Provides tailored solutions for industrial projects requiring special equipment and handling.

Prime Logistics Delivery Times

Delivery times shown in Prime Logistics tracking results depend on the mode of transport and the route. The network relies on global carriers:

Air Freight: typically the fastest option, with transit times ranging from 3 to 7 days depending on the origin/destination.
Ocean Freight: Transit times vary significantly, from 15 to 45+ days for shipments from Asia or Europe to Chilean ports.
Ground Transport: Domestic deliveries within Chile or to Argentina/Peru usually take 1 to 5 days depending on distance.

Prime Logistics Service Coverage

Prime Logistics operates from its base in Santiago to cover the entire country and the world. Our tracking tool covers shipments moving through these primary regions:

Chile Domestic: Strong presence in Santiago and key port cities like San Antonio and Valparaíso.
International: Global reach for imports and exports, connecting Chile with major markets in Asia, Europe, and the Americas.

Solving Common Tracking Issues

If you cannot find your shipment, it is usually a reference error. Try these fixes on our tracking tool:

Check Reference: Ensure you are using the Prime Logistics Operation Number, not the container number or master bill of lading directly.
Use RUT: If you are the importer, try entering your company’s RUT (Tax ID) if the specific operation number is unknown.
Contact Agent: Tracking for freight often requires manual updates; if the status is “Not Specified,” contact your account manager for the latest details.

Customer Support for Shippers

If you can’t find your cargo using the Prime Logistics tracking tool, their support team is available. You can reach out via the following channels:

Phone: Call +56 2 2371 7227 to speak with the operations team in Santiago.
Email: Send specific inquiries to [email protected].
Address: Visit their office at Av. Américo Vespucio Norte 2880, Office 607, Edificio Santiago Norte, Conchalí, Santiago, Chile.
Website: Use the contact form to request quotes or updates.

Frequently Asked Questions (FAQs)

Yes, the Prime Logistics system uniquely allows you to search for operations associated with your Chilean RUT (Rol Único Tributario) tax identification number.

Yes, they have authorized personnel and expertise in handling Dangerous Goods (IMO) in compliance with IATA and DGAC safety standards.

FCL (Full Container Load) means you use an entire container for your goods, while LCL (Less than Container Load) means your cargo shares space with others, which Prime Logistics can consolidate.

Their headquarters are located in the Conchalí district of Santiago, Chile, strategically positioned near major transport arteries like Américo Vespucio Norte.

Yes, Prime Logistics provides Insurance services to protect your merchandise against risks during international transport.

Conclusion

Prime Logistics Tracking provides the essential visibility needed to manage these high-value operations, allowing you to monitor your cargo from the moment it is booked until the documents are safely in your hands. Our Prime Logistics tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s status. Stay informed and secure. Enter your Operation Number in our Prime Logistics tracking tool now to see your current status!