Fetching results, please wait...

Looking to check the current status of your NetParcel delivery? Our NetParcel tracking tool keeps you informed with real-time updates as your shipment travels through major carriers like UPS, FedEx, DHL, or Purolator. You can easily track the full journey of your shipment, whether it’s a small parcel for an online customer or a pallet shipped via LTL freight. Our NetParcel tracking tool lets you monitor your delivery from pickup to final signature using your carrier-provided tracking number. Just enter your reference number to get instant updates.

What is NetParcel Tracking?

NetParcel Tracking refers to the shipment monitoring capabilities provided through the NetParcel platform, which aggregates tracking data from its partner carriers. When you book a shipment through NetParcel, you are essentially purchasing a label from a carrier like UPS or Canada Post at a bulk rate. Our NetParcel tracking tool provides crucial visibility by bridging the gap between the NetParcel dashboard and the carrier’s physical network, allowing you to see where your package is without needing to visit multiple different websites.

The Tool offers detailed event updates such as “Label Created,” “In Transit,” “Customs Clearance,” and “Delivered.” By entering the Tracking Number provided on your NetParcel shipping label in our tracking tool, users can access granular data including the estimated delivery date and the specific courier handling the final mile.

NetParcel Tracking Number

To access your shipment data, you need the specific reference code assigned by the carrier chosen for the delivery. Our NetParcel tracking tool relies on these standard identifiers found on your label:

Carrier Tracking Number: The unique ID generated by the partner carrier (e.g., UPS, FedEx, Purolator) when the label is printed via NetParcel.
Order ID: An internal reference number from your e-commerce store (like Shopify) which may be linked to the shipment in the NetParcel dashboard.

NetParcel Tracking Number Formats

Identifying the correct format is essential for accurate results, as it varies entirely based on the carrier selected. Common formats seen on NetParcel labels include:

UPS: Starts with “1Z” followed by 16 alphanumeric characters (e.g., 1Z9999999999999999).
FedEx: Typically a 12-digit numeric string (e.g., 123456789012) for Ground and Express services.
Purolator: An alphanumeric string, often starting with 3 letters (e.g., ABC123456789).
DHL: A 10-digit numeric string (e.g., 1234567890) used for international express shipments.

How to Use Our NetParcel Tracking Tool?

We have made it simple to monitor your discounted shipments. Follow these steps to check your status using our NetParcel tracking tool:

Locate Number: Check the shipping label generated by NetParcel or the “Shipped” email to find the carrier’s tracking number.
Enter Details: Type the full carrier tracking code into the search field of our tracking tool.
Click “Track”: Hit the button to retrieve the latest location updates directly from the carrier’s network.

Shipment Journey and Status Meanings

As your package moves through the partner carrier’s network, the status updates to reflect its journey. Here is what the standard messages on our tracking tool typically mean:

Status	What It Means
Label Created	The shipment has been booked on NetParcel, but the carrier has not yet picked up the package.
Picked Up	The courier driver (e.g., from UPS or Purolator) has collected the item from the sender.
In Transit	The package is moving through the carrier’s logistics network, traveling toward the destination city.
Customs Clearance	For cross-border shipments (e.g., Canada to US), the package is being inspected by border authorities.
Out for Delivery	The package has reached the local facility and is on the vehicle for final delivery today.
Delivered	The shipment has been successfully dropped off at the recipient’s address.

About NetParcel

NetParcel is a Canadian-based shipping technology company dedicated to providing small and medium-sized businesses (SMBs) with the same shipping rates typically reserved for large corporations. By aggregating the shipping volume of thousands of merchants, NetParcel negotiates deep discounts—up to 70% off—with top-tier carriers and passes those savings on to its users. The platform integrates seamlessly with major e-commerce storefronts like Shopify, Etsy, WooCommerce, and BigCommerce, making it a favorite tool for online sellers looking to protect their margins.

The company distinguishes itself by being a pure “shipping broker” rather than a carrier, meaning it owns no trucks but provides access to almost all of them. This model allows NetParcel to offer unbiased rate comparisons, showing users a list of delivery options ranging from the cheapest economy ground to the fastest air express for every single order. With support for both small parcels and LTL (Less-Than-Truckload) freight, NetParcel serves as a comprehensive logistics department for businesses that cannot afford to hire one in-house.

NetParcel Service Portfolio

Our tracking tool supports the diverse range of logistics solutions NetParcel facilitates. We help you monitor shipments across these key service categories:

Small Parcel: Discounted label generation for envelopes and boxes up to 150 lbs. Provides instant rate comparison between carriers like UPS, FedEx, DHL, Loomis, and Purolator.
LTL Freight: Access to over 40 freight carriers for palletized and heavy shipments. Allows businesses to book Less-Than-Truckload shipping instantly without waiting for spot quotes.
International Shipping: Cross-border solutions for exporting to the USA and globally. Includes automated customs document generation to streamline the export process.
E-commerce Integrations: Plugins for major platforms like Shopify and eBay. Automatically imports orders and writes back tracking numbers to the store, saving manual entry time.
Import Services: Solutions for bringing goods into Canada or the USA. Enables merchants to generate labels for suppliers to ship goods inbound at discounted rates.

NetParcel Delivery Times

Delivery times shown in NetParcel tracking results depend on the specific carrier and service level selected during booking. The platform offers options for every timeline:

Economy / Ground: The most cost-effective option, typically taking 3 to 7 business days within North America.
Expedited: Faster ground or air options that deliver within 2 to 3 business days.
Express / Overnight: Premium services from partners like UPS or FedEx that guarantee next-day delivery.
International: Varies widely, from 2-5 days for DHL Express to 2+ weeks for economy tracked packet services.

NetParcel Service Coverage

NetParcel connects users to a vast network of carriers across North America and beyond. Our tracking tool covers shipments moving through these primary regions:

Canada Domestic: Extensive coverage via partners like Purolator, Loomis Express, and Canada Post.
USA Domestic: Access to competitive rates for shipping within the United States via UPS, FedEx, and USPS.
Cross-Border: High-volume lanes connecting Canada and the USA, vital for North American trade.
Global: International reach to over 220 countries utilizing major integrators like DHL and FedEx.

Solving Common Tracking Issues

If you cannot find your shipment, it is usually due to carrier selection or pickup delays. Try these fixes on our tracking tool:

Check Carrier: Ensure you are tracking the number with the specific carrier (e.g., UPS) listed on your NetParcel label, not NetParcel itself.
Wait for Pickup: Tracking will show “Label Created” until the driver scans the package; if you dropped it in a bin, this may take 24 hours.
Verify Number: Make sure you are using the Tracking Number and not the NetParcel “Shipment ID” or order number.

Customer Support

If you can’t find your package using the NetParcel tracking tool, their support team is available. You can reach out via the following channels:

Phone: Call 1-855-891-4521 to speak with NetParcel customer support (Mon-Fri).
Email: Send inquiries regarding claims, billing, or technical issues to [email protected].
Contact Form: Submit a ticket via the “Contact Us” page.
Platform Support: Log in to your NetParcel account to access specific help articles and live chat features if available.

Frequently Asked Questions (FAQs)

No, NetParcel is a shipping broker. They do not own trucks or deliver packages; they provide you with discounted labels for carriers that do, like UPS, FedEx, and Purolator.

Ensure you have waited at least 24 hours after printing the label. The tracking number only becomes active once the carrier (e.g., UPS driver) physically scans the package.

You can schedule a pickup directly within the NetParcel dashboard when creating your shipment. The carrier (e.g., Loomis or DHL) will come to your address to collect the item.

Yes, typically. NetParcel leverages the collective volume of all its users to negotiate bulk discounts (up to 70%) that individual small businesses usually cannot access directly.

You should contact NetParcel support first. As the account holder for the shipping label, they will initiate the insurance claim with the carrier on your behalf.

Conclusion

NetParcel Tracking provides the essential visibility needed to manage this multi-carrier environment, ensuring that you can easily monitor every order from a single dashboard, regardless of which courier is driving the truck.

Our NetParcel tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey. Stay competitive and efficient. Enter your Carrier Tracking Number in our NetParcel tracking tool now to see your current status!