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Whether you are moving bulk goods across Japan or managing international freight forwarding, not knowing where your cargo is can cause production delays. Our JP Logistics tracking tool gives you a direct way to see the status of your “General Cargo” shipments. Instead of calling support or guessing arrival times, you can check up to 10 inquiry numbers at once. Enter your details below to get instant updates on your freight’s location.
What is JP Logistics Tracking?
JP Logistics tracking refers to the shipment monitoring service provided by JP LOGISTICS Co., Ltd., the B2B logistics arm of the Japan Post Group. This system is designed specifically for business customers handling freight, trucking, and general cargo, providing transparency separate from standard mail services.
Our JP Logistics tracking tool connects to their “General Cargo Inquiry” system, allowing shippers and receivers to view the current status of their goods. By using the unique Inquiry Number assigned at pickup, businesses can verify dispatch times, check transit progress, and confirm final delivery to warehouses or commercial centers.

JP Logistics Tracking Number
To find your shipment, you need the specific “Inquiry Number” issued when the cargo was booked. This number allows our tracking tool to identify your specific freight among thousands of daily movements:
- Inquiry Number: The unique numeric code assigned to your general cargo shipment.
- Location: Found on your shipping receipt, waybill, or invoice provided by the sender.
JP Logistics Tracking Number Formats
JP Logistics uses a specific format for its B2B cargo. Identifying the right code helps you avoid errors when using our tracking tool:
- Format: A numeric sequence typically consisting of 10 to 12 digits.
- Input Rule: You must enter the number without hyphens (-) for the system to recognize it.
- Multi-Search: You can check up to 10 different numbers simultaneously.
How to Use Our JP Logistics Tracking Tool?
We have made it easy to track multiple business shipments at once. Follow these simple steps on our tracking tool to see your cargo status:
- Enter Numbers: Type your “Inquiry number” into the fields labeled 01 through 10.
- Remove Hyphens: Ensure you type only the digits (no dashes).
- Click “Search”: Hit button to retrieve the latest location details.
JP Logistics Shipment Journey and Status Meanings
As your freight moves through the network, the status updates to show its progress. Here is what the messages on our tracking tool usually mean:
| Status | What It Means |
| Cargo Accepted | The shipment has been picked up from the shipper. |
| Arrived at Branch | The goods have reached a local sorting or distribution branch. |
| In Transit | The cargo is moving between facilities via truck or other transport. |
| Out for Delivery | The shipment is on the final truck headed to the consignee. |
| Delivered | The cargo has been successfully handed over and signed for. |
| Returned | The shipment could not be delivered and is going back to the sender. |
About JP Logistics
JP LOGISTICS Co., Ltd. is the core logistics subsidiary of the Japan Post Group, focused on domestic and international business-to-business (B2B) solutions. Formerly known as Toll Express Japan, the company was integrated into the Japan Post Group and rebranded to provide seamless transportation infrastructure for corporate clients.
Headquartered in Tokyo, they specialize in handling complex freight that goes beyond standard mail. Their operations include a massive trucking network, air transport agency services, and warehousing.
JP Logisticsโs Service Portfolio
Our tracking tool supports the diverse range of services JP Logistics offers to businesses. We help you monitor freight across these key sectors:
- Trucking: LTL (Less-than-Truckload) and FTL (Full-Truckload) shipping across Japan.
- Freight Forwarding: International air and sea transport agency services.
- Warehousing: Storage and inventory management for corporate goods.
- Automobile Overhaul: Specialized transport and maintenance services for vehicles.
JP Logistics Delivery Times
Delivery estimates in JP Logistics tracking results depend on the service type and distance. Domestic trucking is generally fast, while international freight varies:
- Domestic Trucking: Typically 1โ3 business days for main islands in Japan.
- Remote Areas: Delivery to Hokkaido or Okinawa may take additional time.
- International: Air freight takes days; sea freight can take weeks depending on the route.
JP Logistics Service Coverage
JP Logistics operates a dense network to support B2B trade. Our tool tracks shipments moving through these primary regions:
- Japan Domestic: Extensive coverage of all prefectures via road and rail.
- Global Network: Forwarding services connecting Japan to Asia, Europe, and the Americas.
- Warehousing Hubs: Strategic facilities located near major ports and industrial zones.
Solving Common Tracking Issues
If you don’t see an update, it is usually a simple format error. Try these fixes on our tracking tool:
- Remove Hyphens: The most common error is including dashes; remove them and try again.
- Check Digits: Ensure you haven’t missed a number or added a space.
- Wait for Data: Business freight updates often occur at branch arrival/departure, not in real-time on the road.
Customer Support for Shippers
If you can’t find your cargo with our JP Logistics tracking tool, their support team can help. You can contact them for “General Cargo” inquiries:
- Phone (Japan): +81-3-3669-7001 (Main Office).
- Inquiry Form: Available on the official website for specific shipment questions.
- Head Office: 3-1 Otemachi 2-Chome, Chiyoda-ku, Tokyo, Japan.
Frequently Asked Questions (FAQs)
Conclusion
JP Logistics tracking offers the essential visibility required to monitor your bulk shipments and trucking orders with confidence. Our JP Logistics tracking tool simplifies access to these logistics updates, giving you a clear view of your cargo’s journey through the Japanese supply chain. Stay informed and plan your operations effectively. Enter your Inquiry Number in our tracking tool now to see your current status!




































































































