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Need an update on your EWE Global Express parcel? Our EWE Global Express tracking tool provides real-time visibility as your shipment moves through EWE’s international network, supporting both imports into Australia and exports from Australian businesses.
Our EWE tracking tool lets you easily follow your shipment every step of the way. Simply enter your EWE Consignment Number or Reference ID to instantly view the latest status, verify customs clearance, or confirm that your package is being delivered locally.
What is EWE Global Express Tracking?
EWE Global Express tracking tool aggregates scans from EWE depots and global partners, providing real-time updates on milestones like “Received at Origin Gateway,” “Customs Clearance in Progress,” and “Depot Scan.” By entering your Tracking Number, users can track international shipments across multiple networks, identify delivery exceptions, and know if a package is held for collection or in transit.
EWE Tracking Number
To access your shipment data, you need the specific reference code associated with your parcel. Our EWE Global Express tracking tool relies on these standard identifiers used in their network:
- Consignment Number: The primary unique identifier assigned by EWE when the label is created.
- Reference Number: A merchant-specific code (like an Order ID) that may also be linked to the shipment data in EWE’s system.

EWE Tracking Number Formats
Identifying the correct format is essential for getting accurate results with our EWE Global tracking tool. EWE Global Express tracking numbers typically follow specific patterns:
- Standard Format: A numeric string, often between 7 to 11 digits long (e.g., 12345678).
- Alphanumeric: Some cross-border shipments may use a format starting with EWE followed by digits (e.g., EWE0012345678).
How to Use Our EWE Tracking Tool?
We have made it simple to monitor your domestic and international shipments directly through this page. Follow these steps to check your status using our EWE Global Express tracking tool:
- Locate Number: Find the Consignment Number on your shipping confirmation email, the merchant’s invoice, or the barcode label.
- Enter in Our Tool: Type this unique code directly into the search field of our tracking tool located above.
- Click “Track”: Hit the button to instantly retrieve the latest logistics status, current location, and estimated delivery timeframe.
Shipment Journey and Status Meanings
As your package moves through the EWE network, the status updates to reflect its journey. Here is what the standard statuses typically mean:
| Status | What It Means |
| Manifest Received | The merchant has created the shipping label electronically, but EWE has not yet received the physical package. |
| Depot Scan / In Transit | The package has been received at an EWE facility (e.g., in Sydney or Melbourne) and is being sorted. |
| Customs Clearance | The shipment is currently being processed by Australian Border Force or destination customs authorities. |
| Linehaul Outbound | The package is traveling between major cities or depots (e.g., moving from Melbourne to Brisbane). |
| Onboard for Delivery | The local driver has loaded the package onto the delivery van and is en route to your address. |
| Delivered | The shipment has been successfully handed over to the recipient or left in a safe place. |
About EWE Group
EWE Group was established in 2010 by Sam Shan with a vision to streamline the trade connection between Eastern and Western markets. Headquartered in Sydney, Australia, the company has rapidly expanded its footprint, opening state-of-the-art facilities in Melbourne, Brisbane, and Perth, as well as operational hubs in China. EWE is renowned for its technological integration and has received accolades for its performance, including being ranked as a top partner for Cainiao (Alibaba’s logistics arm) during major sales events like 11.11.
The company prides itself on being more than just a courier; it is a multi-modal logistics enabler. By combining International Delivery, Contract Logistics, and Freight Forwarding, EWE offers end-to-end solutions for businesses of all sizes. Their “EWE Smart Logistics” approach leverages advanced data analytics and automation to ensure high efficiency and reliability, making them a trusted name for fast-moving consumer goods and cross-border e-commerce.
EWE Group Service Portfolio
Our EWE Global Express tracking tool supports the diverse range of logistics solutions EWE Global Express offers. We help you monitor shipments across these key service categories:
- International Delivery: Cross-border parcel solutions. Specialized courier services connecting Australia with global markets, featuring simplified customs clearance and end-to-end visibility.
- Domestic Delivery: Nationwide Australian shipping. Reliable ground and air transport within Australia, ensuring timely delivery to capital cities and regional areas alike.
- 3PL & Warehousing: Fulfillment services. Provides storage, pick-and-pack, and inventory management solutions for e-commerce businesses looking to outsource logistics.
- Freight Forwarding: Bulk cargo transport. Comprehensive air and sea freight solutions for commercial cargo, handling complex logistics requirements for importers and exporters.
- Authorized Return Service: Reverse logistics. Streamlined returns management for retailers, making it easy for customers to send items back to the warehouse.
EWE Group Delivery Times
Delivery times shown in EWE Global Express Tracking results depend on the service level and route. The network prioritizes efficiency:
- Domestic Metro: Typically delivered within 1 to 3 business days between major Australian capital cities (Sydney, Melbourne, Brisbane).
- Domestic Regional: Deliveries to regional or remote areas generally take 3 to 7 business days.
- International Express: Shipments from China to Australia often arrive within 5 to 10 business days, depending on customs processing.
EWE Group Service Coverage
EWE Global Express operates a strong network across the Asia-Pacific region. Our EWE Global Express tracking tool covers shipments moving through these primary regions:
- Australia: Extensive coverage of all states and territories, with major hubs in Sydney, Melbourne, Brisbane, and Perth.
- Global: Strong presence in China and expanding connections to other international markets via partner networks.
Solving Common Tracking Issues
If you cannot find your shipment, it is usually a data sync delay or a reference error. Try these fixes on our EWE Global Express tracking tool:
- Check Format: Ensure you are entering the correct Consignment Number (often numeric) and not a generic order number from the website.
- Wait for Scans: “Manifest Received” means the seller hasn’t handed the box to EWE yet. Wait 24 hours for the first physical scan.
- Customs Delays: If the status is stuck on “Customs,” check your email in case authorities require additional documentation or duty payment.
Customer Service
If you can’t find your shipment using our EWE Global Express tracking tool, their support team is available. You can reach out via the following channels:
- Phone: Call (02) 9644 2648 to speak with the customer service team in Sydney.
- Email: Send tracking queries or support requests to [email protected].
- HQ Address: Visit the main office at Unit 2, 21 Worth Street, Chullora, NSW 2190, Australia.
- Website: Use the “Contact Us” form on the website for specific service inquiries.
Frequently Asked Questions (FAQs)
Conclusion
EWE Global Express Tracking provides the necessary transparency to navigate this journey, ensuring you know exactly when your cross-border purchase has landed and is on its way to your door. Our EWE Global Express tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey. Stay informed and confident. Enter your Consignment Number in our EWE Global Express tracking tool now to confirm your delivery status!




































































































