DPEX Express Tracking

Find out exactly where your DPEX Worldwide shipment is. Our DPEX Express tracking tool provides real-time updates so you can see its exact status as it moves across Asia or to destinations worldwide. You can get immediate clarity on your delivery.

Whether it is a time-critical spare part, a certified dangerous goods consignment, or a standard e-commerce parcel handled by this Asian specialist. Simply enter your DPEX Express Tracking Air Waybill (AWB) number in the tracking field to view your shipment’s current status and follow its full journey.

What is DPEX Express Tracking?

DPEX Express Tracking refers to the process of monitoring the real-time progress of shipments handled by DPEX Worldwide, Asia’s established Express and E-Commerce service provider. Our DPEX Express tracking tool provides crucial shipment visibility across their network spanning 30+ years, allowing you to follow your item’s journey. By using a unique Air Waybill (AWB) or Tracking Number, customers can check their delivery status through key milestones, from the initial collection to the final hand-off or delivery.

DPEX Express Tracking Number

To check the status of your shipment, you need the unique identifier provided by the sender. Our tracking tool is designed to accept the primary identifier used by DPEX Worldwide:

• Air Waybill (AWB) / Tracking Number: This is the primary tracking code for all DPEX shipments. It is a unique 12-digit numerical code (e.g., 410610124650) found on your shipping receipt or provided by the merchant. This single number is the key to accessing all Dpex Express Tracking details.

DPEX Express Tracking Number Formats

• Standard AWB Format: The most common format consists of 12 digits (e.g., 123456789012). This numerical sequence identifies your specific consignment within their global system.

How to Use Our Tracking Tool?

Our DPEX Express tracking tool provides a single, simple interface to access your Dpex Express tracking data directly from their network.

1. Find Your Tracking Number: First, locate the unique 12-digit AWB or tracking number from your shipping receipt, invoice, or the confirmation email sent by the sender.
2. Enter the Number: Next, paste or type that number accurately into the DPEX Express tracking section. You can enter multiple numbers (up to 10) by separating them on new lines.
3. Click “Track”: Finally, click the “Track” button to initiate the search.
4. View Your Updates: You will instantly see the live status, location history, and all key milestone updates for your parcel.

Your Shipment’s Journey: Guide to Status Updates

As your package moves through the DPEX network, its status will update to reflect its current location. Here is a guide to what those common statuses mean.

Status	What It Means
Shipment Data Received	The sender has created a booking, but DPEX has not yet physically collected the package.
Picked Up / Collected	The courier has successfully collected the shipment from the sender.
Arrived at Hub / Terminal	The package has reached a major sorting facility (e.g., Singapore Hub) and is being processed.
Departed Operations Facility	The shipment has left the origin hub and is in transit to the destination country.
In Transit	The package is moving between facilities or countries via air/road transport.
Customs Clearance	The package has arrived in the destination country and is being processed by customs authorities.
Out for Delivery	The package is on the local courier’s vehicle and is scheduled to be delivered today.
Delivered	The shipment has been successfully delivered to the recipient.

About DPEX Worldwide

DPEX Worldwide is an established Express and E-Commerce service provider in Asia, with a history dating back over 30 years. Positioning itself as “Knowing Asia Delivering Asia,” the company has built a comprehensive network across the continent to serve into and throughout the region. Their vision is to be Asia’s leading fulfillment provider, constantly anticipating and responding to customer needs. From their Asian base, they serve the rest of the world through global partners, acting as a choice partner for distribution from the first to the last mile.

DPEX Express’s Service Portfolio

DPEX Worldwide offers an integrated suite of services designed for speed and reliability across Express, Freight, and E-commerce fulfillment. Their portfolio caters to diverse needs, from urgent documents to complex logistics.

• Express & Delivery: Provides worldwide delivery for urgent documents, parcels, and freight. This includes “Domestic Service” and “Import Express Service” for secure, cost-effective local and inbound solutions.
• Time-Critical Service: A premium “next flight out” service designed for urgent, time-sensitive goods and spare parts that cannot afford delays.
• Logistics & Fulfillment: Seamlessly handles shipment orders from beginning to end, including warehousing, inventory management, and “Returns Management” solutions.
• Dangerous Goods Service: An international express distribution service that includes professional packing and certification for hazardous items to selected destinations.
• Business Solutions: Offers “Print Distribution Service” and mailroom management to reduce time and costs for corporate clients.

DPEX Express Delivery Times

Delivery times for DPEX Worldwide depend on the service level and destination.

• Express Service: Guarantees same-day delivery in certain premium areas (e.g., Singapore or Malaysia).
• Regional (Asia): Parcels generally arrive within 1–3 business days.
• International: Standard time frames can extend to 8–10 working days or longer, depending on customs clearance and the destination country.

DPEX Express Service Coverage

DPEX operates a vast network of offices and sales centers across Asia, ensuring comprehensive regional coverage.

• Southeast Asia: Strong presence in Singapore, Malaysia, Indonesia, Philippines, Thailand, and Vietnam.
• East Asia: Covers key markets like Hong Kong, China (Guangzhou, Shanghai), and Taiwan.
• South Asia: Extensive network in India, Pakistan, Bangladesh, Nepal, and Sri Lanka.
• Global Partners: Serves the rest of the world (Australia, UK, etc.) through strategic global partnerships.

Prohibited Goods Policy

DPEX maintains a strict policy on prohibited items to ensure safety and compliance with IATA regulations.

• Prohibited Items: Includes alcohol, artwork, cash, human remains, living creatures, narcotics, pornography, precious metals, and weapons.
• Dangerous Goods: Hazardous items are generally prohibited unless shipped via the specific “Dangerous Goods Service” with proper certification.
• Right to Inspect: The carrier reserves the right to inspect any goods and is not liable for damage caused by inadequate packing.

Solving Common Tracking Issues

Occasionally, you might encounter a delay in updates or an issue with your tracking status. Here are some common solutions to help you resolve these tracking problems quickly.

• Check the Number: Ensure you have entered the full 12-digit AWB number correctly.
• “Data Received” Status: If the status stays here, the sender has not handed the package to DPEX yet.
• Customs Delays: International shipments may be held for customs clearance. Note that the receiver is liable for all duties and taxes; unpaid fees can cause delays or return of the parcel.

Customer Support

For specific issues with your shipment, such as delays, customs queries, or damage claims, contacting DPEX Worldwide directly is the best course of action.

• Contact Offices: You can find contact details for specific regional offices (e.g., Singapore, Malaysia, Pakistan) on their official website.
• Online Tracking: Use the tracking portal to check the latest status before calling.
• Customs Queries: Questions regarding duties or taxes must be addressed quickly to avoid the return of parcels.

Frequently Asked Questions (FAQs)

Conclusion

DPEX Worldwide provides a deeply knowledgeable and extensive network for the Asian market, connecting the region to the world. DPEX Express Tracking offers the essential visibility needed to monitor your shipments, from time-critical parts to standard e-commerce orders.

Our DPEX Express tracking tool simplifies this process, giving you a clear, consolidated view of your parcel’s journey from the origin to your doorstep. Stay informed every step of the way. Enter your Air Waybill Number in our tracking tool now to see your current shipment status!