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No more wondering about your air cargo shipment. With our AACT Tracking tool, you can view the exact status of your shipment as it moves through the AACT hub at Incheon International Airport. The tool provides immediate clarity for your air freight logistics.

Whether it is a temperature-sensitive pharmaceutical shipment, a special cargo load, or standard air freight processed through this major Asian hub, you can track its full journey. Simply enter your AACT Air Waybill Number (AWB) into the tracking field to see the latest updates.

What is AACT Tracking?

AACT Tracking refers to the process of monitoring the real-time progress of air cargo handled by AACT (Atlas Air Cargo Terminal) at Incheon International Airport (ICN). Our AACT tracking tool provides crucial shipment visibility into this major logistics hub, allowing you to follow your cargo’s journey from aircraft arrival to warehouse storage and final release. By using a unique Air Waybill (AWB) Number, customers can check their cargo status through key milestones, including build-up, break-down, and customs clearance.

AACT Air Waybill Number

To check the status of your shipment, you need the unique identifier provided when the air cargo was booked. Our AACT tracking tool accept the primary identifier used by AACT and its partner airlines:

Air Waybill Number (AWB): This is the primary tracking code for all air cargo shipments. It is an 11-digit numerical code found on your shipping documents (Master Air Waybill or MAWB). This single number grants access to all AACT Tracking details.
HAWB Number: The House Air Waybill number is a secondary identifier used for consolidated shipments, identifying individual consignments within a master load.

AACT Air Waybill Number Formats

AACT uses the global standard IATA format for its tracking numbers. Our AACT tracking tool can recognize this specific code structure:

Standard IATA AWB: The tracking number consists of 11 digits. It is structured as a 3-digit airline prefix followed by an 8-digit serial number (e.g., 369-12345678 for Atlas Air or 403-12345678 for Polar Air Cargo).

How to Track AACT Shipment?

Our AACT tracking tool provides a single, simple interface to access your AACT tracking data directly from their cargo terminal system.

Find Your AWB Number: First, locate the unique 11-digit Air Waybill Number (MAWB) from your shipping documents or booking confirmation.
Enter the Number: Next, paste or type that code accurately into the AACT tracking section.
Click “Track”: Finally, click the “Track” button to initiate the search.
View Your Updates: You will instantly see the live status, including storage location, piece count, weight, and clearance status.

AACT Shipment’s Journey

As your cargo moves through the AACT terminal, its status will update to reflect its current location and processing stage. This guide helps you understand what each specific status message means, giving you a clearer picture of where your shipment is in the delivery process.

Status	What It Means
Cargo Received / Check-in	The cargo has been physically received at the AACT terminal from the airline or shipper.
Break-Down	The cargo is being unloaded from the aircraft pallet/container and separated into individual shipments.
Stored / Located	The cargo has been placed in a specific warehouse location (e.g., Terminal 1 or 2) and is ready for clearance.
Customs Clearance	The shipment is under review by Korean Customs. Documentation is being processed.
Ready for Pickup / D/O Issued	A Delivery Order (D/O) has been issued, and the cargo is ready to be collected by the forwarder.
Delivered / Gate Out	The cargo has been picked up by the truck and has physically left the AACT terminal gate.

About AACT (Atlas Air Cargo Terminal)

AACT Co., Ltd. (Atlas Air Cargo Terminal) is a premier air cargo handling facility located at Incheon International Airport (ICN), South Korea. Established in 2008 as a Joint Venture between Atlas Air, Inc. and Sharp Aviation K, Inc., it serves as a critical hub for international air logistics. AACT was selected by Atlas Air and Polar Air as their major Asian hub due to its strategic location and advanced capabilities.

The company operates two massive cargo terminals with a combined area of over 27,000 square meters, capable of handling 280,000 tons of cargo and mail annually. AACT is committed to operational excellence, utilizing a state-of-the-art Warehouse Management System (SAMS) and ultra-high-definition CCTV for security.

AACT’s Service Portfolio

AACT offers a comprehensive suite of ground handling and documentation services designed to support the complex needs of international air carriers. Their portfolio covers every aspect of physical cargo management and administrative processing.

Physical Cargo Handling: Expert “Build-up” (preparing cargo for flight) and “Break-down” (unloading and sorting) services.
Special Cargo Handling: Specialized facilities and procedures for temperature-sensitive items (pharma/perishables), dangerous goods (DG), and live animals.
Cargo Documentation: Complete management of air waybills, customs declarations, and customer service queries.
Load Control: Critical services including cargo loading management and aircraft “Weight & Balance” checks to ensure flight safety.
Warehousing: Secure short-term and long-term storage solutions with advanced inventory tracking.

AACT Delivery Times

Delivery times for AACT operations refer to the speed of ground handling at the terminal, which is optimized for efficiency.

Break-Down Speed: AACT aims to transport and store air cargo to warehouses within a short time after aircraft arrival, minimizing tarmac delays.
Clearance & Pickup: Once stored, the speed of release depends on customs clearance (which can take 24-48 hours) and the forwarder’s pickup schedule.
Operations: The terminal operates 24/7 to match the flight schedules of major international carriers.

AACT Service Coverage

AACT operates a centralized and highly efficient hub at one of the world’s busiest airports.

Incheon Hub (ICN): Strategically located at Incheon International Airport, serving as a gateway to Korea and a transshipment point for Asia.
Terminal Capacity: Operates Terminal 1 and the newer Terminal 2 (completed in 2020), providing massive throughput capacity for partner airlines.
Network: Supports major carriers like Atlas Air and Polar Air Cargo, connecting Korea to the US, Europe, and Asia.

Solving Common Tracking Issues

Occasionally, you might encounter a delay in updates or an issue with your tracking status due to system synchronization or customs holds. Here are some common solutions to help you resolve these tracking problems quickly.

Check the AWB: Ensure you have entered the full 11-digit Air Waybill Number. A missing digit will prevent the system from finding your cargo.
“Cargo Received” Only: If the status stays here, the cargo might be waiting for customs clearance or a Delivery Order (D/O).
Customs Holds: If the status indicates a hold, contact your freight forwarder or customs broker immediately to provide missing documents.

Customer Support

If you have a specific issue with your shipment, such as a delay or a lost package, contacting AACT directly is the best course of action. Their support team is available to assist with terminal-related inquiries.

Cargo Terminal 1: +82 32 744 4820.
Cargo Terminal 2: +82 32 744 4821.
Address: 124 Gonghangdong-ro 295beon-gil, Jung-gu, Incheon, Korea.
Online: Use the “Cargo Tracking” feature on their website for D/O checks and storage charge calculations.

Frequently Asked Questions (FAQs)

AACT (Atlas Air Cargo Terminal) is a cargo handling company at Incheon Airport, a joint venture between Atlas Air and Sharp Aviation K.

It is the standard 11-digit Air Waybill (AWB) number (e.g., 369-12345678).

Their primary partners are Atlas Air and Polar Air Cargo, but they handle cargo for other carriers as well.

Yes, they have specialized facilities and certified staff for handling Dangerous Goods (DG) and special cargo.

Conclusion

AACT provides a world-class air cargo hub at Incheon, ensuring the safe and rapid handling of global freight. AACT Tracking offers the essential visibility needed to monitor your valuable air shipments, from arrival on the tarmac to final release.

Our AACT tracking tool simplifies this process, giving you a clear, consolidated view of your cargo’s status within the terminal. Stay informed every step of the way. Enter your Air Waybill Number in our AACT tracking tool now to see your current shipment status!