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Curious about where your Crossflight shipment is right now? Our Crossflight tracking tool keeps you informed with real-time visibility as your package moves through Crossflight’s global delivery network, from pickup to international handover. Using our tracking tool is simple—just enter your tracking number above to instantly check shipment status and delivery confirmation.

What is Crossflight Tracking?

Crossflight Tracking refers to the shipment monitoring capabilities provided through the “My Crossflight” portal and integrated API systems. Our tracking tool provides crucial visibility for a wide range of services, including International Express, UK Overnight, and International Mail.

By entering your unique Crossflight Tracking Number in our tracking tool, users can access granular data including the specific time of customs clearance and the name of the person who signed for the package.

How to Use Our Crossflight Tracking Tool?

We have made it simple to monitor your international and domestic shipments. Follow these steps to check your status using our tracking tool:

Locate Number: Find the Waybill Number or Reference on your shipping label or the confirmation email sent by the Crossflight booking system.
Enter Details: Type the full alphanumeric code into the search field of our tracking tool.
Click “Track”: Hit the button to retrieve the latest status updates, transit history, and estimated delivery time.

Crossflight Tracking Number

To access your shipment data, you need the specific reference code associated with your parcel. Our tool relies on these standard identifiers used in their network:

Waybill Number: The primary unique identifier assigned to your shipment when the label is created via the My Crossflight system.
Customer Reference: In many cases, Crossflight allows tracking via the sender’s internal reference number if it was linked during the booking process.

Crossflight Tracking Number Formats

Identifying the correct format is essential for getting accurate results with our tracking tool. Crossflight tracking numbers typically follow specific patterns:

Standard Format: A unique alphanumeric string, often 10 to 12 characters long, generated by the Crossflight system.
Reference Format: Custom references used by business clients (e.g., Order IDs or Invoice Numbers) can also be used for tracking on their specific portal.

Crossflight Shipment Journey

As your package moves through the Crossflight network, the status updates to reflect its journey. Here is what the standard messages on our tracking tool typically mean:

Status	What It Means
Shipment Collected	The driver has successfully picked up the package from the sender’s location.
Arrived at Hub	The shipment has reached the main Crossflight sorting facility in Colnbrook (Heathrow) for processing.
In Transit	The package is moving through the international network, often via air freight or road haulage to the destination country.
Out for Delivery	The shipment has reached the local delivery depot and is on the vehicle for final delivery to the recipient.
Delivered	The shipment has been successfully handed over to the consignee; proof of delivery (POD) is available.

Crossflight Service Portfolio

Our tracking tool supports the diverse range of logistics solutions Crossflight offers. We help you monitor shipments across these key service categories:

International Express: Time-critical delivery to over 220 countries. Offers priority handling for urgent documents and parcels with full end-to-end tracking.
UK Overnight: Reliable next-day delivery within the United Kingdom. Provides options for timed deliveries (9:00 AM, 10:30 AM, 12:00 PM) to ensure deadlines are met.
International Mail: Cost-effective solutions for letters, brochures, and packets. Includes Priority Airmail and Economy Mail options tailored for marketing and business correspondence.
Storage & Fulfilment: Secure warehousing and pick-and-pack services. Manages inventory and order dispatch for e-commerce businesses, integrating directly with online stores.
Projects & Events: Bespoke logistics for non-standard requirements. Handles complex shipments for exhibitions, conferences, and specialized roll-outs.

Crossflight Delivery Times

Delivery times shown in Crossflight tracking results depend on the destination and service level. The network allows for flexible speed options:

UK Domestic: Standard Next Day delivery is the norm, with same-day options available for urgent local needs.
Europe: Express shipments to major European cities typically arrive within 1 to 2 business days.
Rest of World: Deliveries to the USA, Asia, and beyond generally take 2 to 4 business days depending on customs clearance.

Crossflight Service Coverage

Crossflight operates a global network from its UK headquarters. Our tracking tool covers shipments moving through these primary regions:

United Kingdom: Comprehensive nationwide coverage for documents and parcels.
Global: Service to virtually every country, with strong lanes to the USA, Europe, and Asia.

Solving Common Tracking Issues

If you cannot find your shipment, it is usually a reference error. Try these fixes on our tracking tool:

Check Reference: Ensure you are entering the correct Waybill Number or the specific Customer Reference used for the booking.
Wait for Scan: Tracking information may not appear until the driver has physically collected and scanned the item.
Contact Support: If the status remains “Pending” for over 24 hours, contact Crossflight Customer Service immediately.

Customer Support

If you can’t find your package using the Crossflight tracking tool, their support team is available. You can reach out via the following channels:

Phone: Call +44 (0)1753 776000 to speak with the customer service team in Colnbrook.
Email: Send tracking inquiries or support requests to [email protected].
Address: Visit the headquarters at Crossflight House, Skyway 14, Calder Way, Colnbrook, Slough, SL3 0BQ, UK.
Website: Use the contact form for general enquiries.

About Crossflight

Founded in 1987, Crossflight Limited has established itself as a robust alternative to standard postal services and rigid global integrators. Headquartered in Colnbrook, Berkshire, the company operates with a philosophy of “delivering value” through personalized service and advanced technology.

They serve over 1,600 companies worldwide, ranging from legal firms requiring secure document transport to e-commerce brands needing reliable fulfillment. Crossflight is also an Authorised Economic Operator (AEO), reflecting their high standards in customs compliance and supply chain security.

The company distinguishes itself through its “My Crossflight” technology and a dedicated customer service team that proactively monitors shipments. Unlike automated call centers, Crossflight prides itself on having real people available to resolve logistics challenges.

Their service portfolio has expanded beyond simple courier delivery to include complex mail fulfillment, storage solutions, and bespoke project management, making them a comprehensive logistics partner for UK businesses looking to trade globally.

Frequently Asked Questions (FAQs)

“My Crossflight” is the company’s secure online booking and tracking portal that allows customers to generate labels, manage addresses, and monitor shipments in real-time.

Yes, Crossflight provides a UK Sameday service for time-critical deliveries that need to arrive immediately, separate from their standard overnight network.

Yes, if you use the International Tracked or Signed For mail services, you can track your items. Standard Economy mail may not offer full tracking.

If delivery cannot be made, the driver will typically leave a card. You should contact the number on the card or Crossflight customer service to rearrange delivery.

Yes, Crossflight holds Authorised Economic Operator (AEO) status, which recognizes their high standards in security and customs compliance, often leading to faster clearance times.

Conclusion

Crossflight Tracking provides the essential visibility needed to manage your business communications and products, ensuring that you can follow your shipment’s journey from the heart of Heathrow to any doorstep in the world.

Our Crossflight tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s status. Stay informed and secure. Enter your Waybill Number in our Crossflight tracking tool now to see your current status!