AliExpress Tracking

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Waiting for your latest gadget or fashion find from China? Our AliExpress tracking tool lets you see its exact status as it moves from the seller’s warehouse to your mailbox via AliExpress’s global logistics partners. Our AliExpress Tracking tool gives you immediate clarity on your package’s journey. Whether itโ€™s an AliExpress Standard Shipping parcel or a swift Premium delivery, you can follow its full journey. Just enter your tracking number into our tracking tool to see the latest updates.

What is AliExpress Tracking?

AliExpress Tracking refers to the comprehensive order monitoring service provided by AliExpress, a global retail marketplace owned by the Alibaba Group. Our AliExpress tracking tool provides crucial visibility for cross-border e-commerce, allowing buyers to track shipments handled by logistics partners like Cainiao Network, ensuring transparency from the warehouse in China to the final destination in over 200 countries.

By using a unique tracking number found in your order details, customers can check their delivery status through key milestones, ensuring peace of mind for millions of products shipped daily.

AliExpress Tracking

AliExpress Tracking Number

To track your shipment, you will need the primary reference number assigned to your package. This identifier serves as the digital link to your item’s location within the AliExpress tracking system and the specific carrier’s network (often Cainiao).

You can typically find this number in:

  • The “My Orders” section of your AliExpress account.
  • The shipping confirmation email sent when the seller dispatches the item.
  • The tracking details page within the AliExpress mobile app.

AliExpress Tracking Number Formats

The AliExpress tracking system utilizes various number formats depending on the shipping method selected (e.g., Standard, Saver, or Premium) and the carrier handling the logistics. Understanding these formats helps ensure you are entering the correct data into the search field for accurate results.

  • AliExpress Standard Shipping: Often starts with LP followed by digits (e.g., LP00000000000000) or standard postal formats like AA123456789CN.
  • Cainiao Super Economy: Often starts with S or U (e.g., S000000000000).
  • Express Carriers: Standard formats for DHL (10 digits) or FedEx (12 digits) if premium shipping is selected.

How to Use Our AliExpress Tracking Tool?

Our AliExpress tracking tool provides a comprehensive and user-friendly interface designed to help you follow your package through the complex cross-border supply chain with ease. By consolidating data from Cainiao and local postal carriers, we ensure you have a single, simple way to access real-time updates without navigating multiple foreign websites.

  1. Find Your Tracking Number: Log in to your AliExpress account, go to “My Orders,” and click “Track Order” to find the number.
  2. Enter the Number: Paste or type that number accurately into the AliExpress tracking field.
  3. Click “Track”: Click the button to retrieve the results.
  4. View Your Updates: You will instantly see the live status, current location (e.g., “Arrived at destination country”), and estimated delivery date.

AliExpress Shipmentโ€™s Journey

As your package moves through the global logistics infrastructure, its status will be updated to reflect its physical location. The table below explains what these common AliExpress order tracking statuses typically mean so you can understand exactly where your goods are.

Status UpdateWhat It Means
Awaiting ShipmentThe order is confirmed, but the seller has not yet packed or dispatched the item.
Shipment Ready for DispatchThe package is packed and waiting for the carrier (Cainiao/courier) to pick it up.
Left WarehouseThe package has been collected and is moving through the domestic network in China.
Handed over to AirlineThe shipment is at the airport, waiting for a flight to your country.
Arrived at Destination CountryThe package has landed in your country and is entering the customs process.
Customs ClearanceLocal customs are reviewing the package. This is a common point for minor delays.
Out for DeliveryYour local postal service or courier is bringing the item to your address.
DeliveredThe shipment has been successfully dropped off. Confirm receipt in the app to release payment to the seller.

About AliExpress

AliExpress is a global online retail service based in China, launched in 2010 by the Alibaba Group. It is made up of small businesses in China and other locations, such as Singapore, that offer products to international online buyers. It facilitates small businesses selling to customers all over the world.

Unlike Amazon, AliExpress acts primarily as an e-commerce platform and does not sell products directly to consumers. Instead, it connects businesses directly with buyers. It is one of the most popular e-commerce websites in Russia and was the 10th most popular website in Brazil.

AliExpress Service Portfolio

AliExpress offers a diverse and comprehensive range of shipping services specifically tailored to balance cost and speed for international buyers. From ultra-low-cost economy options to reliable standard shipping and fast premium couriers, their portfolio is designed to meet every budget.

  • AliExpress Standard Shipping: A popular, reliable option managed by the Cainiao Network with end-to-end tracking.
  • AliExpress Saver Shipping: A cost-effective solution for low-value items, offering tracking up to the destination country.
  • Cainiao Super Economy: The cheapest option for small items, often with limited tracking capabilities.
  • AliExpress Premium Shipping: A faster option comparable to private couriers, used for urgent or high-value items.
  • Courier Partners: Integration with major global carriers like DHL, FedEx, UPS, and EMS for expedited delivery.

AliExpress Delivery Times

Delivery times with AliExpress vary significantly depending on the shipping method chosen and the destination country. While Standard Shipping strikes a balance, economy options trade speed for lower costs.

  • AliExpress Standard Shipping: Typically takes 15โ€“45 working days.
  • AliExpress Premium Shipping: Much faster, usually delivering within 7โ€“15 working days.
  • Economy / Saver: Can take 30โ€“60 days or more, depending on customs and local postal speeds.
  • Buyer Protection: If an item doesn’t arrive within the “On-time Delivery” guarantee period (often 75 or 90 days), you are eligible for a refund.

AliExpress Service Coverage

AliExpress maintains a massive operational footprint that connects Chinese suppliers with consumers in virtually every corner of the globe. Their network is strategically designed to facilitate B2C trade to over 200 countries and regions, often reaching areas that other platforms do not serve.

  • Global Reach: Ships to over 200 countries and regions worldwide.
  • Key Markets: Extremely popular in Russia, Brazil, Spain, France, and the United States.
  • Local Warehouses: Some items are shipped from local warehouses in Spain, Poland, or the US, drastically reducing delivery times to 3-7 days.

Solving Common Tracking Issues

It is not uncommon to face delays or confusing status updates when monitoring cross-border shipments, especially given the complexity of international customs. If you encounter issues when checking your track AliExpress order status, there are several standard possibilities and solutions you should consider before contacting support.

  • “Tracking Information Unavailable”: For economy shipments, tracking often stops once the package leaves China. This is normal.
  • Stuck in “Customs”: Packages can sit in customs for days or weeks. This usually doesn’t mean it’s lost, just processing.
  • “Order Finished” but Not Received: If the protection time is running out, you must Open a Dispute immediately to request a refund or extension.

Customer Support

If you require assistance with a specific order, need to file a dispute for a missing item, or have questions about a refund, AliExpress provides dedicated support channels. You should primarily use the automated “Eva” bot or the Help Center to resolve inquiries.

  • Help Center: A comprehensive self-service area for FAQs and dispute management.
  • Eva (Virtual Agent): Available 24/7 via the chat icon on the website and app to guide you through common issues.
  • Live Chat: You can escalate from Eva to a human agent for complex issues.
  • Dispute Center: The formal channel to request refunds or returns if a product is missing or damaged.

Frequently Asked Questions (FAQs)

It is a shipping method managed by the Alibaba Group (Cainiao). It is generally more reliable and faster than economy options and provides full end-to-end tracking.

Go to “My Orders” in your account. Click on the specific order, and look for the “Track Order” button or logistics information section.

If you chose a cheap shipping method (Economy/Saver), tracking often stops after the plane lands in your country. If you chose Standard Shipping, it might be delayed in customs.

It is a guarantee that protects you if your item doesn’t arrive within the promised time (e.g., 75 days) or if the item is not as described. You can get a full refund.

Conclusion

From affordable gadgets to global fashion, AliExpress connects the world to Chinese manufacturing. AliExpress Tracking provides the essential shipment visibility needed to monitor your cross-border orders through the Cainiao network.

Our AliExpress tracking tool simplifies access to these vital logistics updates, giving you a clear view of your package’s journey. Stay informed every step of the way. Enter your AliExpress tracking number in our tracking tool now to see your current status!