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Need to monitor your B2B wholesale order from China or beyond? Our Alibaba.com tracking tool lets you see its exact status as it moves from the supplier’s warehouse to your business doorstep via Alibaba’s global logistics network. Our Alibaba Tracking tool gives you immediate clarity on your shipment’s journey.

Whether it’s a sample shipment sent via express courier or a bulk container order protected by Trade Assurance, you can follow its full journey. Just enter your Alibaba tracking number into our Alibaba tracking tool to see the latest updates.

What is Alibaba Tracking?

Alibaba Tracking refers to the order monitoring capabilities provided by Alibaba.com, the world’s leading B2B e-commerce platform. Our Alibaba.com tracking tool provides crucial visibility for global trade, allowing buyers to track shipments handled by over 1,500 carriers worldwide, ensuring that small and medium-sized businesses can manage their sourcing process with confidence.

By using a unique carrier tracking number found in your account, customers can check the status of Trade Assurance orders and verified shipments through key milestones, ensuring transparency across 200+ countries and regions.

Alibaba Tracking Number

To track your shipment, you will need the primary reference number provided by the seller after the order has been dispatched. This identifier serves as the digital link to your cargo’s location within the Alibaba tracking ecosystem and the specific carrier’s network.

You can find this number in your Alibaba.com account:

On PC: Go to “My Alibaba” > “All Orders,” find the order, and click “View more” to see the tracking number under shipping details.
On App: Go to “My Alibaba” > “My Orders,” choose the order, and find the number under logistics details.

Alibaba Tracking Number Formats

Because Alibaba.com is a marketplace that connects buyers with suppliers who use various logistics providers, the Alibaba tracking number format depends entirely on the specific carrier used for the shipment (e.g., DHL, UPS, FedEx, or a sea freight forwarder).

Express Couriers: formats like 1Z9999999999999999 (UPS) or 1234567890 (DHL).
Sea/Air Freight: May use a Bill of Lading number or a carrier-specific reference.
Alibaba Logistics: Some shipments may use internal references starting with specific prefixes depending on the logistics service chosen.

How to Use Our Alibaba.com Tracking Tool?

Our Alibaba tracking tool provides a comprehensive and user-friendly interface designed to help you follow your package through the complex global supply chain with ease. By consolidating data from over 1,500 carriers used by Alibaba suppliers, we ensure you have a single, simple way to access real-time updates without navigating multiple carrier sites.

Find Your Tracking Number: Log in to your Alibaba account and locate the tracking number in the “Logistics details” section of your order.
Enter the Number: Paste or type that number accurately into the Alibaba tracking field.
Click “Track”: Click the button to retrieve the results.
View Your Updates: You will instantly see the live status, carrier details, and estimated delivery time.

Alibaba Shipment’s Journey

As your cargo moves through the global trade infrastructure, its status will be updated to reflect its physical location. The table below explains what these common Alibaba order tracking statuses typically mean so you can understand exactly where your goods are.

Status Update	What It Means
Order Placed	The order has been confirmed, but the supplier has not yet shipped the goods.
Awaiting Shipment	The supplier is preparing your products. This phase can vary depending on manufacturing time.
Shipped / Dispatched	The supplier has handed the goods to the carrier. A tracking number should now be available in your account.
In Transit	The package is moving through the carrier’s network (e.g., on a ship, plane, or truck).
Customs Clearance	The shipment is being processed by customs at the border. Delays here are common if documentation is missing.
Out for Delivery	The local courier is bringing the shipment to your business address.
Delivered	The order has been successfully received. Trade Assurance protection periods may start now.

About Alibaba.com

Alibaba.com, founded in 1999, is the world’s leading B2B (Business-to-Business) e-commerce platform for global trade. The platform offers a one-stop trading solution, aiming to simplify the sourcing process for global small and medium-sized businesses by connecting them with a massive selection of products and suppliers.

With over 200 million products and 200,000+ suppliers across 5,900 product categories, Alibaba.com connects businesses globally. They provide Trade Confidence through features like “Verified Suppliers” and “Trade Assurance,” which protects transactions and ensures quality.

Alibaba.com’s Service Portfolio

Alibaba.com offers a diverse and comprehensive range of trade services specifically tailored to meet the varying needs of global buyers and suppliers. From securing payments to managing complex logistics, their portfolio is designed to streamline the entire sourcing lifecycle from search to fulfillment.

Trade Assurance: A protection service that covers orders from payment to delivery, offering mediation support and protection against product or shipping issues.
Buyer’s Logistic Services Market: A dedicated category where buyers can find and book logistics solutions directly.
One-Stop Solution: Streamlines product search, order management, payment, and fulfillment, including inspection and after-sales support.
Supplier Services: Digital tools for suppliers to build storefronts and manage global orders.

Alibaba Delivery Times

Delivery times on Alibaba.com vary significantly because they depend on the shipping method chosen by the buyer and supplier (e.g., Air Express vs. Ocean Freight) and the manufacturing lead time. Alibaba is a platform, not a single carrier, so timelines are flexible.

Express (Courier): Typically 3-7 business days for samples or small orders.
Air Freight: Usually 5-10 days, balancing speed and cost.
Ocean Freight: The most common for bulk B2B orders, taking 20-60 days depending on the route (e.g., China to US/Europe).
Lead Time: Remember to add the supplier’s “Lead Time” (production time) to the shipping time for a total estimate.

Alibaba Service Coverage

Alibaba.com maintains a massive operational footprint that connects businesses in virtually every corner of the globe. Their network is strategically designed to facilitate trade between suppliers (mostly in Asia) and buyers in over 200 countries and regions, supported by a global logistics tracking page.

Global Reach: Connects buyers and sellers in 200+ countries and regions.
Logistics Network: The platform integrates with over 1,500 carriers worldwide to ensure shipments can reach any destination.
Verified Suppliers: A vast network of over 200,000 suppliers, ensuring diverse sourcing options.

Solving Common Tracking Issues

It is not uncommon to face minor delays or confusing status updates when monitoring international B2B shipments, especially given the complexity of cross-border trade. If you encounter issues when checking your track Alibaba order status, there are several standard possibilities and solutions you should consider before contacting support.

“Tracking Number Not Found”: It may take 1-2 days for carrier updates to appear after the seller uploads the number.
Number Not Visible: If the field is blank, contact the seller directly via the “Contact Supplier” button to request the shipping details.
Stuck in Customs: If a status remains unchanged for days, check if customs requires additional documentation (like an invoice or tax ID).

Customer Support

If you require assistance with a specific order, need to open a dispute for a missing shipment, or have questions about Trade Assurance, Alibaba.com provides dedicated support channels. You should utilize the Help Center or contact the seller directly as a first step to ensure your inquiry is resolved efficiently.

Help Center: A comprehensive resource for self-service solutions.
Live Chat: Available for real-time assistance with platform issues.
Request for Quotation (RFQ): For sourcing help.
Report Abuse: To report suspicious activity.

Frequently Asked Questions (FAQs)

You can track your package by finding the tracking number in your “My Orders” section and entering it into our tracking tool or the carrier’s website.

Trade Assurance is a free service by Alibaba.com that builds trust between buyers and suppliers. It protects your orders from payment to delivery, ensuring product quality and on-time shipment.

On the PC, go to “All Orders” and click “View more”. On the App, check “Logistics details” under the specific order.

Tracking updates may take 1-2 days to appear after the seller ships the item. International freight also has gaps in tracking while goods are at sea or clearing customs.

Conclusion

From sourcing samples to shipping containers, Alibaba.com powers global trade with efficiency. Alibaba Tracking provides the essential shipment visibility needed to monitor your B2B orders through their network of 1,500+ carriers.

Our Alibaba tracking tool simplifies access to these vital logistics updates, giving you a clear view of your cargo’s journey. Stay informed every step of the way. Enter your Alibaba tracking number in our Alibaba tracking tool now to see your current status!