No need to keep guessing the whereabouts of your WePost consolidation. With our WePost tracking tool, you get a clear, real-time view of your shipment as it moves from the warehouse in China to your doorstep in Malaysia. It delivers instant clarity for all your cross-border logistics.

Whether you’re tracking a consolidated Taobao haul, a sea freight bulk order, or an air cargo parcel handled by this e-commerce specialist, you can follow every step of its journey. Simply enter your WePost tracking number into the WePost tracking field to check its current status.

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What is WePost Tracking?

WePost Tracking refers to the process of monitoring the real-time progress of cross-border e-commerce shipments handled by WePost Sdn Bhd. Our WePost tracking tool provides crucial shipment visibility across their international network, allowing you to follow your item’s journey from the Chinese warehouse to the final local delivery. By using a unique Tracking Number, customers can check their delivery status through key milestones, ensuring transparency for their overseas purchases.

WePost Tracking Number

To check the status of your shipment, you need the unique identifier provided when the package was consolidated or shipped. Our WePost tracking tool is designed to accept the primary identifier used by WePost for its forwarding services, ensuring you have the correct information to access your shipment’s current location and history:

Tracking Number (Waybill): This is the primary tracking code for all WePost shipments. It is a unique alphanumeric code found on your shipping order in the “Mailing Waybill” section or provided by the system once the parcel is packed. This single number grants access to all WePost Tracking details.
Standard Waybill: The tracking number is typically an alphanumeric code generated by the WePost system. It may often resemble a standard courier waybill number (e.g., from partners like Sendy) used for the final mile delivery in Malaysia.

How to Use Our Tracking Tool for WePost Shipments?

Our WePost tracking tool provides a single, simple interface to access your WePost tracking data directly from their logistics network. It consolidates all relevant tracking information into one easy-to-read view, saving you time and effort when checking on your important international deliveries:

Find Your Tracking Number: First, locate the unique tracking number from your WePost account dashboard under “Mailing Waybill” or the shipping confirmation email.
Enter the Number: Next, paste or type that code accurately into the tracking section located on this page. You can check multiple numbers by entering one per line.
Click “Track”: Finally, click the “Track” button to initiate the search.
View Your Updates: You will instantly see the live status, location history, and all key milestone updates for your parcel.

WePost Shipment’s Journey: Guide to Status Updates

As your package moves through the WePost network, its status will update to reflect its current location and processing stage. This guide helps you understand what each specific status message means, giving you a clearer picture of where your shipment is in the delivery process.

Status	What It Means
Package Received	The item has arrived at the WePost warehouse (e.g., in China) and has been weighed.
Waybill Picking / Packing	You have submitted a shipping order, and the parcels are being consolidated and packed.
Mailing Waybill Created	A tracking number has been assigned, and the shipment is ready for export.
Departed Origin	The shipment has left the warehouse and is in transit via Air or Sea freight.
Customs Clearance	The package has arrived in Malaysia and is being processed by customs authorities.
Out for Delivery	The local courier (e.g., Sendy) has the package and is delivering it to your address.
Sign for Package	The shipment has been successfully delivered and signed for by the recipient.

WePost’s Service Portfolio

WePost offers a comprehensive suite of logistics and financial services designed to bridge the gap between Chinese marketplaces and Malaysian buyers. Their portfolio covers every step of the e-commerce journey, ensuring that customers have a reliable partner for payment, consolidation, and delivery.

Cross-Border Forwarding: The core service allowing customers to mail purchases from Taobao/Tmall to a WePost warehouse for consolidation and shipment to Malaysia.
Air & Sea Freight: Flexible transport options offering a choice between speed (Air Freight) and cost-effectiveness (Sea Freight) for importing goods.
Financial Services: Convenient “Pay on Behalf” and Alipay transfer services to facilitate purchases on Chinese platforms with a low one-time fee.
Consolidation: Professional warehousing services where individual parcels are received, weighed, and packed into a single shipment to save on shipping costs.
Customs Clearance: Expert handling of import documentation and clearance procedures to ensure smooth entry into Malaysia.

WePost Delivery Times

Delivery times for WePost are determined by the transport mode selected by the customer (Air vs. Sea) and the efficiency of customs processing. Whether prioritizing speed or budget, users can expect defined transit windows that help in planning their purchases.

Air Freight: Typically the fastest option, delivering parcels from China to Malaysia within 3-7 working days.
Sea Freight: A cost-effective solution for bulkier items, generally taking 14-25 days depending on the shipping schedule.
Local Delivery: Once cleared customs, final delivery by local partners like Sendy usually takes 1-3 days.

WePost Service Coverage

WePost operates a strategic cross-border network connecting China with Malaysia. Their infrastructure is designed to facilitate the smooth flow of e-commerce goods between these two key markets, supported by strong local partnerships.

Origin Hubs: Operates warehousing facilities in China to receive, inspect, and process orders from online malls.
Destination Reach: Provides comprehensive delivery coverage across Malaysia (West and East).
Partnerships: Works closely with local distribution partners like Sendy to ensure extensive last-mile reach.

Solving Common Tracking Issues

Occasionally, you might encounter a delay in updates or an issue with your tracking status due to warehouse processing or customs. Here are some common solutions to help you resolve these tracking problems quickly.

“Package Received” Only: If the status stays here, you need to log in and submit a “Shipping Order” to tell WePost to pack and ship your items.
Customs Status: Updates may pause while the shipment clears customs. This is normal and usually resolves within a few days.
Check the Number: Ensure you are tracking the Mailing Waybill number for the consolidated shipment, not the original Taobao tracking numbers (unless checking warehouse arrival).

Customer Service

If you have a specific issue with your delivery, such as a delay, damage claim, or payment inquiry, contacting WePost directly is the best course of action. Their support team is available via hotline and digital channels during business hours.

Hotline: 07-818 0383 (General) / +6019-989 9958 (Claims).
Email: [email protected]
Hours: Mon-Fri (9:30 AM – 8:00 PM), Sat-Sun (9:30 AM – 1:00 PM).
Digital: Support is also available via WeChat and online widgets.

About WePost

WePost (WePost Sdn Bhd) is a leading Malaysian cross-border shipping agency specializing in forwarding e-commerce purchases from Taobao, Tmall, and other Chinese platforms. Guided by its motto “Deliver with Heart & Soul,” the company provides an end-to-end solution covering warehousing, air/sea freight, customs clearance, and last-mile delivery.

With over 5 million packages processed and accolades including the Asia Pacific TOP Excellent Service award, WePost leverages technology such as a Google extension and WeChat app to streamline the buying and shipping experience. It also offers Alipay payment services with low fees, enhancing convenience for Malaysian shoppers. Supported by partners like Sendy for distribution, WePost delivers a smooth and reliable cross-border shopping experience.

Frequently Asked Questions (FAQs)

WePost is a Malaysian shipping agency that helps customers buy from Chinese websites (like Taobao) and ships the items to Malaysia via air or sea.

It is typically an alphanumeric code generated by their system, often resembling a standard courier waybill number.

WePost offers Alipay services and “Pay on Behalf” options where you transfer funds to them via online banking, and they pay the Chinese seller for you.

Yes, information regarding Insurance Fee and Compensation is available upon request on their website.

Conclusion

WePost provides a seamless and integrated solution for Malaysians shopping from China, combining logistics with financial convenience. WePost Tracking offers the essential visibility needed to monitor your consolidated shipments, from the overseas warehouse to your home.

Our WePost tracking tool simplifies this process, giving you a clear, consolidated view of your shipment’s journey from export to delivery. Stay informed every step of the way. Enter your Tracking Number in our WePost tracking tool now to see your current shipment status!