PacSun Tracking

Stop wondering where your PacSun fit is. Our tool provides a direct view of your order’s status as it moves from their California hubs to your doorstep. We offer immediate clarity for your delivery. Whether it’s a “Standard Shipping” haul, a same-day DoorDash delivery, or an international “Borderless” shipment, you can follow its full journey. Just enter your PacSun Tracking number (Carrier ID) into the tracking field to see its current status.

What is PacSun Tracking?

PacSun Tracking refers to the process of monitoring shipments from Pacific Sunwear of California, a leading youth fashion retailer. While you can check order status on their website using an Order Number, our tracking tool provides a consolidated view by connecting directly with the logistics carriers (like FedEx, USPS, or Borderless) handling your package.

By using the unique Carrier Tracking Number found in your shipping email, customers can check their delivery status through key milestones, from the warehouse pick-up to the final drop-off.

PacSun Tracking Number

To check the status of your shipment, you need the unique identifier provided after your order ships. Our PacSun tracking tool accept the specific carrier identifiers used by PacSun’s logistics partners:

• Carrier Tracking Number: This is the primary code for external tracking. It is assigned by the shipping carrier (e.g., FedEx, USPS, UPS) once the package leaves the PacSun warehouse. You can find this number in your “Shipment Notification” email. This is the number to use for PacSun Tracking on our tool.
• Order Number: This is an internal PacSun reference (e.g., 12345678) used to track on the PacSun website’s “Order Locator” along with your email address. It is not usually trackable on external carrier sites.
• Borderless ID: For international orders, PacSun partners with Borderless. You may receive a specific international tracking ID to monitor cross-border movement.

PacSun Tracking Number Formats

Since PacSun uses multiple carriers depending on the service level and location, the tracking number format will vary. Our PacSun tracking tool can recognize these diverse carrier codes:

• FedEx: Typically a 12-digit numerical code (e.g., 780123456789). This is common for standard and expedited domestic shipments, as well as returns.
• USPS: Often a 22-digit numerical code starting with 9 (e.g., 9400100000000000000000) for standard or military deliveries.
• UPS: An 18-character alphanumeric code starting with “1Z” (e.g., 1Z9999999999999999).
• OnTrac / LaserShip: Regional carriers may use a letter followed by digits (e.g., C12345678901234).

How to Use Our Tracking Tool?

Our PacSun tracking tool provides a single, simple interface to access your PacSun tracking data directly from the carrier’s network. It consolidates tracking information to save you the hassle of visiting multiple carrier sites:

1. Find Your Carrier Number: First, open your “Shipment Confirmation” email from PacSun. Locate the tracking link or number assigned to the carrier (not just the Order Number).
2. Enter the Number: Next, paste or type that carrier code accurately into the PacSun tracking section.
3. Click “Track”: Finally, click the “Track” button to initiate the search across the logistics network.
4. View Your Updates: You will instantly see the live status, location history, and the estimated delivery date for your apparel.

Your Shipment’s Journey: Guide to Status Updates

As your package moves through the carrier’s network, its status will update to reflect its current location and processing stage. This guide helps you understand what each specific status message means during the delivery process.

Status	What It Means
Order Processed	PacSun has received your order and is packing the items at the warehouse.
Label Created	A shipping label has been generated, but the carrier (e.g., FedEx) has not yet picked up the package.
Shipped / In Transit	The package has left the PacSun facility and is moving through the carrier’s network.
Out for Delivery	The local driver has the package on their vehicle and will deliver it to your address today.
Delivered	The shipment has been successfully dropped off at your doorstep or mailbox.
Exception / Delay	There is an issue such as an incorrect address or weather delay affecting the delivery timeline.

About PacSun

Pacific Sunwear of California, Inc. (PacSun), founded in 1980, is a retail clothing brand inspired by California’s laid-back lifestyle, targeting teens and young adults with casual apparel, footwear, and accessories. It has become a cultural hub through collaborations with top streetwear and surfwear brands.

Headquartered in Los Angeles, PacSun emphasizes Innovation, Integrity, Passion, and Teamwork, valuing associates and customers as central to the brand. Its social responsibility program, PacCares, partners with organizations like the Rare Impact Fund to support mental health and community well-being.

PacSun’s Service Portfolio

PacSun utilizes a flexible network of carriers to provide a range of shipping options tailored to speed and budget. Their portfolio ensures that whether you need a new outfit for the weekend or a standard restock, there is a delivery method available.

• Standard Shipping: The most common option for U.S. orders, offering free shipping on orders over $50. It typically uses economy services from FedEx or USPS.
• Expedited Shipping: A faster domestic option for customers who need their items within 3-5 business days.
• Overnight Shipping: A premium service for urgent orders, guaranteeing delivery within 1 business day if ordered by the cutoff time.
• Same-Day Delivery: Available in select urban markets via partners like Uber and DoorDash, delivering orders placed by 3 PM by 9 PM the same day.
• International Shipping: Managed via partners like Borderless, enabling delivery to over 200 countries with duties and taxes calculated at checkout.

PacSun Delivery Times

Delivery times for PacSun orders depend on the shipping method selected at checkout and the destination. PacSun adheres to strict processing windows to ensure orders move quickly from the warehouse to the carrier.

• Standard (Contiguous U.S.): Typically delivers within 5–7 business days.
• Alaska, Hawaii, Puerto Rico: Standard shipping takes longer, usually 10–12 business days.
• Military (APO/FPO): Shipments to military addresses can take 14–16 business days.
• Expedited: Delivers in 3–5 business days.
• Overnight: Delivers in 1 business day (orders must be placed by 9 AM PST).
• International: Processing takes roughly 4 days, with transit adding another 5–14+ days depending on the country.

PacSun Service Coverage

PacSun operates a vast delivery network that covers domestic, military, and international locations. Their infrastructure allows them to reach youth culture hubs globally while maintaining a strong presence in the US market.

• Domestic U.S.: Ships to all 50 states, including Alaska and Hawaii, and U.S. territories like Puerto Rico.
• Military Addresses: Supports our troops with delivery to APO/FPO addresses via standard shipping.
• International: Ships to over 200 countries worldwide, although some brand restrictions may apply due to trademarks.

Solving Common Tracking Issues

Occasionally, you might encounter a delay in updates or an issue with your tracking status due to carrier lags or high order volumes. Here are some common solutions to help you resolve these tracking problems quickly.

• “Label Created” Stuck: If the status stays here for more than 48 hours, the carrier may have missed the initial scan. Wait one more day, then contact customer service.
• Order Not Found: Ensure you are tracking the Carrier Tracking Number in our tool, not the PacSun Order Number. Use the PacSun website for Order Number lookups.
• International Delays: Orders shipped via Borderless may show gaps in tracking while clearing customs. This is a standard part of the cross-border process.

Customer Support for Shippers

If you have a specific issue with your order, such as a missing item, return request, or tracking inquiry, contacting PacSun directly is the best course of action. Their support team is available via multiple digital channels.

• Customer Service Phone: 1-877-372-2786 (1-877-3-PAC-SUN).
• International Support: Contact Borderless at (212) 299-3555 for international shipping issues.
• Live Chat: Available on the PacSun website for immediate assistance.
• Returns: You can initiate returns online or drop them off in-store. Mail returns incur a $10 fee.

Frequently Asked Questions (FAQs)

Conclusion

PacSun provides a stylish and efficient shopping experience, connecting youth culture with the latest trends through a flexible logistics network. PacSun Tracking offers the essential visibility needed to monitor your fits, from the LA design studio to your closet.

Our PacSun tracking tool simplifies this process, giving you a clear, consolidated view of your shipment’s journey via the carrier. Stay informed every step of the way. Enter your Carrier Tracking Number in our PacSun tracking tool now to see your current shipment status!